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Hello everyone. I was a level 2 seller until March 14th (now I am a level 1 seller with SS of 6). I am writing regarding a problem with the visibility of my main GIG, which is the investor ready business plan service. Over the past few weeks, and generally speaking, I have always had an excellent volume of business and I regularly check the positioning of my GIG compared to competitors in the same category from the browser. In the last year I have always been on the first page, if not in the last two years. As of Thursday afternoon (the day of the judging), when I checked, I saw that my GIG had completely disappeared from the search results. I made several attempts, disabling all browser extensions, clearing cache, history, etc., but my main gig, the investor ready business plan service with 2k+ completed orders and a rating of 4.983, magically disappeared from all search results. 

 Of course, I would like to say that I have never received a warning or canceled an order in the last 6 months. My primary gig has a SS of 6 (even in this case, I will never understand this. Another gig of mine has a SS of 8, with 5 reviews with an average rating of 4.6, and my primary gig has 1,083 reviews with an average rating of 4.983, lol) 

I was wondering if it probably disappeared because I already have about 18 queued orders and NOW I am a level 1 seller. Reading this help page: 

https://help.fiverr.com/hc/en-us/articles/4599361153809-Can-t-find-your-Gig,

 I see this sentence that probably explains something, but it's a little vague and doesn't provide any limits. I've written to my Success Manager (she's currently disappeared like my gig) and to the Support Center, but they continue to send me random robotic responses that don't help at all. Has anyone had the same experience as me? Is there any way to fix and resolve this issue? Thanks and best wishes. 

My Gigs magically disappeared from the search results

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