Get to know fellow freelancers from around the world, share your stories, and connect beyond work

Freelancer Lounge

I recently had a competitor in my niche make a "spam" order so they could see my order requirements page. They canceled immediately (after about 1 minte) and never sent the order requirements. 

 I was reassured by Fiverr that this wouldn't impact my seller stats since the buyer didn't even fill out the requirements:
 


However, just a couple of days after this canceled order, I am now seeing that Order Cancellations are having a negative impact on my stats. This is simply not possible IMO, as I haven't had a canceled order (before this one) since 2022 and have only ever had 6 canceled orders since joining Fiverr in 2021. 

 

Is Fiverr actually counting canceled orders even if they were canceled before filling out the requirements?


 
I don't believe my 6 canceled orders from 2+ years ago are having a negative impact on my stats suddenly after being targeted by a "spam" order. The lack of transparency from Fiverr with their abysmal new rating system makes it hard to know what the hell is going on, as we all know. 

 

I believe cancelled "spam" orders DO impact your seller rating, despite what Fiverr says.

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.