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I occasionally receive messages with little to no information. Within the message they direct me to a link to see the brief. 

I know this is probably a scam or a link to a malicious website – especially when they use link shorteners to hide the URL. 

I'm also conscious that these kinds of communications need to stay on platform for everyone's protection. 

When people send these kinds of messages, I've been responding with something like the following: 

Hi. I'd be happy to help. Could you please let me know your needs within the Fiverr chat? 

It is a requirement of Fiverr's terms of service that all communications are recorded within the Fiverr system, so they can be referenced later, if needed. 

Furthermore – while I'm sure this isn't your intent – links are sometimes used to direct people to malicious content or software, so I have a personal policy to avoid clicking links to a brief.

I hope that all makes sense. Are you able to copy and paste or attach the information within the Fiverr conversation? 

I don't want genuine buyers to feel like I'm accusing them of something nefarious, but obviously I can't go around clicking every link that's sent to me. I had one of these today and a few hours later that person's account is blocked, so I'm glad I didn't click the link 😅 

Does anyone have any feedback on this? Is there anything missing or can anyone suggest a better way to respond? 

How do you deal with links in buyer communications?

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