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I don't quite get the difference between 

Does this mean that the Insta Response will be sent automatically, when a person messages? If so, you really can only say "Hello", as anything else might sound stupid, depending on what the person actually wrote. 

It also would seem a bit dangerous, as it doesn't count as a reply for the Response Rate, depending on how it will look in the chat window, as you may wrongly think you already sent a reply to that message, when you peek at your chat window. But I guess, hope, that the notification and pink dot and everything won't be affected by that Insta Response, or will it... anyone tried it out already and can say more? 

And will it be automatically sent to everyone, including existing customers? That would be weird, too. 

And if not – where is the different to using Quick Responses...? 

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