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I am having trouble with selling 'Paid Consultations'. The issues that I am having seem very simple to solve with a bit of guidance and support from Fiverr. However, I haven't received a single response to my ticket #12819014 for 12 days now! 

I did raise 2 more tickets for this issue, both were marked as 'Solved'... without a single word in return.
 The result: I am losing a client and 'earning' cancellations. Will I be compensated for the lost sales?
 
I have reached out to customer support before, and it has always been quick and helpful. In this case, I'm very disappointed with the experience.
 As sellers, we are always encouraged to be on time and over-deliver... Please rise to the same standard we are asked to meet. 

Fiverr Support not responding for 12 days now!

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