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Hello all! 

 Super happy I can post a question here, since I'm relatively new to Fiverr 🙂
 
I started around a month ago, and I must say; I'm very happy with the orders, the clients and the feedback they are giving. Until this moment, all my customers are super satisfied and they all leave 5 star reviews together with positive words that I did not expect! I even have repetitive buyers. 

 However, when I check my 'level overview', my 'success score' is a 8 and i wondered why it's not a 10. When I unfold the 'detailed score', I see a negative impact in effective communication. I'm a bit uncertain about this feedback, since all the 8 orders I got resulted in only good (five star) reviews.. So I don't know what and when I did 'something wrong' here.. 

 Can you guys help me out? Scoring an 8 is fine, but for future purposes it might be handy to learn what this means and what affected it...
 
Thanks in advance, have a great day/evening! 

Success score / key areas

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