Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

I recently got promoted to Level 1 seller, and I have an average selling price of around $150.
 I unlocked Zoom calls from private messages, but somehow, I lost access to this feature...
 The only way I can make Zoom calls now is with Fiverr Select buyers or after a buyer places an order.
 Has anyone experienced something similar? I really need to do calls before a buyer places an order on my gig. I don't understand why I lost the feature as I'm still Level 1 with a success score of 8.
 
Thanks in advance for your help! 

Lost Zoom access from private message

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.