Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

I've been a seller on Fiverr for over 4 years, maintaining a Top Rated rating (or at least Level 2) with no bad reviews and always striving to go the extra mile for my customers. Recently, my account was flagged, and I can no longer communicate with buyers that I've been actively workshopping projects with, including some long-term repeat clients that I've built strong relationships with over the years (sadly, with no other methods of communication). 

triggered by my interactions with one or two repeat customers, leading Fiverr's algorithm to mistakenly assume I'm intending to manipulate my ratings.
 
That is 

true. 
To the best of my understanding, I have not violated Fiverr’s Community Standards in any way. I have read through the guidelines. 

I’ve submitted a support ticket requesting more information, but so far I’ve only received a vague automated response three days ago. I replied to ask for specifics and expressed my intention to appeal, but I haven't received any follow-up. The ticket is still open and I am very nervous, as I promised to create an offer for one of my customer's this week. 

I genuinely enjoy the Fiverr platform and would prefer to continue working here. I'm making this post in the hopes that it will catch the attention of Fiverr Staff, or perhaps someone can offer advice on how to proceed. At this point, I feel lost and am not sure what else to do. 

My account was falsely flagged - Fiverr has not yet provided any answers

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.