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Hi hope you are all doing well. I had 2 payoneer accounts. 1 of myself and the other of my father, My cousine used his fiverr account and attached my payoneer account on that fiverr account -- After sometimes my cousine fiverr account has been disabled and again my payoneer account was free to use.. Now I was using my father payoneer account for 3 years. -- Now for days ago I was thinking to switch my fiverr account with my own payoneer account. When I added my payoneer account with my fiverr account then they suddenly disabled my withdrawal option. The problem is I run my whole family and I am really worried about it. I contacted customer support and they asked me to provide the security information 

last payoneer attached customer ID ( I provided them both IDs )

After providing it they closed the ticket and said please contact us again on 27th of may in order to escalated your case. I don't know what's happening I am very depressed. I have funds in my account and also many active orders. I have also purchased seller plus to talk with success manager but I don't know if the things are in my favour> Please guide what should I do 

Withdrawal option was disabled - Please help

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