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Hello, I provide company formation, tax return filings, ITIN and bookkeeping services. For tax returns filings and company registration services, i need clients personal details such as name, email, phone number, address, etc. In this week, i received two warnings from fiverr that i breached the fiverr rules however, i am not getting which policy or rule has been breached. To get the clinet details for respective work, I used excel templates (I have prepared myself). 

Secondly to register the company, there is a registration fee. There are two options which i give to my clients that either you pay the fee directly to respe authority or i will pay. If i will pay, then i will charge you 20% fiverr fee and 10% bank charges and transfer fee in addition to legal fees. 

When i contacted support team, they haven't identified any area and reply me the general, because of this i am not able to understand where the actual problem is. 

I have attached the warning snaps, my profile link, excel file, etc. 

Can you please guide me what should i do? 

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