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Hello! What should I do to avoid losing my rating and getting negative feedback? The client is not happy with the website made: instead of a template website, they made their custom on Wordpress. There were 30 hours left before the end of the work - the client wrote that she was dissatisfied with the work and asked to cancel the order. All that remained was to transfer the content from 2 pages and add 2 plugins. There were also more than 10 variations of the logo made, but she didn’t like any of them. How to cancel orders without losing your rating? 

Does it make sense to demand partial payment or let her continue to deceive freelancers? 

I made the mistake of making a website on a client’s hosting and sending the original logo in PDF. I completely forgot that this is absolutely forbidden to do. 

There are less than 20 hours left before the end of the order - I don’t know what to do - cancel it or wait until I cancel myself due to an overdue order? 

Client's refusal to order a ready-made website

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