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I have been actively selling my UGC services on Fiverr for around 6 months now. Business has been good. I was getting daily enquiries and around 2-3 jobs a week. I have never had any issues with any gigs. I am 5 star rated on all metrics and am a Level 1 seller. 

I noticed recently that I had not been getting as many enquiries, actually 0. I also noticed that I could not find my own gigs in search. I created a few more gigs for more reach (still ugc style) and still nothing has come through. 

I then noticed about the new metrics change and checked my analytics which now say low performance. My new gigs don't have a rating yet as there as not been enough activity on them on the marketplace. But both of my main gigs (which had been performing well) are now a level 4 with each one saying this: 

It makes no sense. I reply to all messages well within an hour. I have had maybe one or two gigs ask for revisions which I have done no problem and quickly. All customers have been happy with my service. I spoke to customer service and they were completely unhelpful. How am I supposed to better my score if my gigs are not even being advertised on the market place?! 

This new metric change is awful and is ruining my business. If anyone has any ideas on how I can improve my success score and be shown on the market place again that would be great! 

https://www.fiverr.com/maxwelltaylo724/create-high-quality-ugc-video-ads-for-tik-tok-instagram-and-facebook

https://www.fiverr.com/maxwelltaylo724/create-a-selfie-style-ugc-video-talking-about-your-product

https://www.fiverr.com/maxwelltaylo724/create-a-ugc-video-about-your-product-in-a-supercar-british

https://www.fiverr.com/maxwelltaylo724/be-your-british-male-actor-or-presenter-for-ugc-videos-uk

https://www.fiverr.com/maxwelltaylo724/be-your-british-ugc-tiktok-reels-or-short-video-creator

https://www.fiverr.com/maxwelltaylo724/make-ugc-content-for-your-brand-i-am-a-british-male-creator

Gig Success Score a 4 - no way to improve!

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