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After doing the hard work of completing an order, the next step is to deliver it. Though this is the final step, it is a critically important one. 

To successfully deliver your order and avoid any issues, it's essential to consider two crucial aspects. 

Avoid a false delivery by always including an attachment in your final delivery

False deliveries occur when a seller prematurely delivers a product though it is incomplete. An example of this is delivering partial work so that the order is not marked as late. To avoid being flagged for a false delivery, be sure to always include an attachment that shows the completed product.

While this may be straightforward for certain services such as graphic design or writing, it could pose a challenge for projects completed on external platforms, such as running digital ads or creating websites. In such cases, attaching a screenshot or screen recording that showcases the work is an excellent option. 

Since an attachment is the best way to show tangible proof that the commissioned work was completed and delivered on time, you should be careful to never skip this step. Failure to include an attachment can lead to a warning, or even worse, a cancellation of the entire order.

Ask for feedback while staying within the Terms of Service

There's a common misconception that sellers cannot request reviews from buyers after completing an order. This is not true! We understand the importance of reviews for your success and we encourage you to ask for honest feedback from your customers. 

What’s important to keep in mind when asking for feedback from a buyer, however, is to avoid engaging in feedback manipulation. 

What is feedback manipulation? This is when you go beyond requesting a review and directly or indirectly ask your buyer to leave a 

 review. Examples of this include asking buyers to remove reviews or coaching them on what to say. Engaging in such behavior may result in a warning, potential demotion, or temporary suspension.

Having put in the hard work, ensure you don't stumble in the final stages. Always include an attachment and refrain from feedback manipulation. By keeping these aspects in mind, you can steer clear of canceled orders and warnings. This can help you continue to have a successful and rewarding experience on the platform.

If you have any further questions on how to ensure that you’re staying within our Terms of Service while delivering your order, please let us know!

Best Practices for Order Delivery

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