Whether you're getting started or are a Fiverr legacy, this is the place to ask and answer questions

Ask the Community

A frequently asked question on the forum is how to become a Top Rated Seller. Another is why am I hitting a slump after being promoted – shouldn’t that lead to more orders, not less? And, of course, the ever-popular “how to rank my gig”? 

So I thought I would combine them with a few explanations of the different Fiverr levels, how they work, and how you can rise the ranks. 

I won’t focus much on the technical aspects of seller levels since they’re already covered here. Instead, I’ll look into what you should be focusing on when hitting the different levels and when you’re getting started. 

Remember, this is based on my experience. Your mileage may vary. 

Most of the subjects I’m covering here have been covered extensively in other forum posts. Search the forum and read all you can, but only take advice from seasoned sellers with a proven track record and success on Fiverr. 

 A measure of how well you’re performing on Fiverr based on your performance. It’s calculated based on several factors, with private feedback given by your buyers being one of the most important ones. Others include public ratings, response rate, order completion rate, and on-time delivery. A higher satisfaction rate = more business coming your way and is even required to reach the Top Rated Seller level. 

 Buyers can leave a public rating and private feedback for each order they complete on Fiverr. The public rating is visible to everyone, while the private feedback is only seen by Fiverr’s team. Getting negative feedback is one of the most common reasons sellers end up in a slump. 

Fresh meat for the grinder, eh? Welcome! As a brand-new seller, you have a few advantages. Your profile is like a blank canvas. If you want Fiverr to give you a place in the spotlight (i.e., search results), you need to do things right the first time. 

New Sellers can often experience a “boost” from Fiverr. Fiverr wants new sellers to succeed so that they’ll stay on the platform and earn. Use that initial boost to your advantage and craft your gigs like works of art. 

Learn as much as possible about how Fiverr works before you publish your gigs. That way, you gain as much momentum as possible through the gates. 

Here are some of the things you should focus on as a new seller: 

 Make sure you read and understand the terms and community guidelines. 

Before you get started, ensure you have the skills to impress your buyers from the get-go. 

 Aim to offer something unique, and don’t just copy what everyone else is doing. You should also plan for dealings with difficult buyers, strategies to land sales, how you want to handle revisions, and so on. A man with a plan is a man that can. 

Learn what they’re doing and why it works for them. Use it as inspiration. Again, you need to offer something unique. 

 Add relevant skills, certifications, a professional profile picture, a tagline, etc. Profile completeness will help you appear more professional. 

 I can’t stress this enough. Far too many new (and even seasoned sellers) are downright lying on their profiles, claiming to be fluent English speakers, being experts despite not knowing more than the basics, or claiming to have experience, diplomas, and education that they don’t. It doesn’t work. People will see right through you. 

Write an excellent gig description and title. Ensure it doesn’t contain typos and proofread it “to death” before saving it. Your gig title needs to be professional and engaging. The same goes for your gig thumbnails. Bonus tip: gig videos, if professionally made, can increase your chances of success. 

 As a new seller, you most likely want to be more affordable than the top sellers in your niche but not so cheap that you come across as unprofessional. Fiverr prefers higher-priced gigs. 

 This is the hard truth. Not everyone can win at the business game; even winners can fail multiple times before they make it. 

Being a New Seller is a lot like a first date. First impressions matter, so make it count. 

Congratulations! You made it to second base. Expectations rise, and so should your pricing and service quality. Buyers will expect more bang for their buck. 

Many sellers experience a slump in their orders at this point. I have a theory about why this happens. Remember, it’s a theory. 

I believe Fiverr pools sellers by level to create a nice blend of new and more experienced sellers at different price points. Fiverr then serves this “blend” up based on various factors when a buyer searches for a service. These include: 

My theory goes like this: Whenever you’re promoted, you’re not competing as much with sellers of other levels as on your level. You might find yourself beaten by the new and more experienced competition. People expect more from level 1 sellers, and Fiverr knows it. 

 As expectations grow and the competition tightens, you need to stand out from the crowd. Keep learning and improving. 

 Consider all the requests you’ve received thus far from buyers, and use the ideas to include new gig extras. Use your competition for inspiration, and look for ways to maximize your revenue. 

. If English is not your first language, work on that. If customer support is your weak side, work on that. Great communication is key because it will help you deal with difficult buyers, land more sales, and to avoid misunderstandings. 

 More orders may start coming in, and you’ll need to be prepared. Make sure you can deal with the added pressure. 

By this point, you hopefully have some regular buyers returning for more. It’s easy to get too comfortable with regulars you’ve been working with for a while. Don’t. Stay on your toes, and keep up the excellent work. Those regular buyers are the ones who will get you through future order slumps and dropping stats if/when they occur. 

 If you have more than one skill or service to offer (and make sure it’s something you’re good at!), now is the time to consider making another gig. It can increase your visibility and revenue. 

 As your skills develop and you start getting more and more regular buyers, it’s time to consider increasing your prices. Just ensure you do it gradually and that the value of what you can deliver increases proportionately. A few regulars might leave you now. That’s ok. New buyers with higher budgets will come along if you do things right. 

As you grow your profile, never stop learning! Stay on top of changes happening on Fiverr, terms, conditions, and trends. 

You've got orders under your belt. Don’t let it go to your head. Remember the first date? This might feel like you’re right back at that table. 

New buyers are expecting more from you now, and your competition is fierce. As with the promotion from New Seller to Level 1, you might see a temporary sales slump. Consider it a rite of passage. 

If you stick with it and work with your regular buyers, new ones should be along any minute. You’re swimming with the sharks now. Level 2 sellers can be some of the best sellers on Fiverr, and you need to be one of them to succeed. If you stop swimming, you die, just like the shark. 

Refining your unique selling proposition.

 Stand out with highly visible, optimized, and engaging gigs. 

Start introducing premium packages and gig pricing that cater to buyers with higher budgets. Provide more value and make sure you can justify the higher price. Some sellers choose to stick with a volume strategy, and that’s fine, but if your goal is to work less and earn more, you want to work with the bigger fish. 

 I make it a point to learn something new every day, with the goal of becoming good at something every year. This year, I’m working on becoming a better video editor. Perhaps I’ll never make a gig for it, but as a voice-over talent and journalist, which can be useful in my line of work. Apply that principle by considering new ways to earn and never stop learning. New skills can be a gold mine in the future. 

Read the below list as well – it's relevant right off the bat when you become a level 2 seller. 

Top Rated Seller (so close, but yet so far)

You've worked your butt off to get here. You just got nominated for Top Rated Seller status! But here's the hard truth: nothing is guaranteed. This is a manual selection process. Fiverr has a secret recipe, and only the cream of the crop makes the cut. Most sellers will never be awarded this level. 

Here’s what you need to focus on as a level 2 seller nominated for Top Rated Seller: 

You need to deliver more than high-quality work and exceptional service consistently—under-promise and over-deliver to exceed expectations. Fiverr wants TRS sellers to go above and beyond. If you want to stand a chance, you have to improve. It’s not enough to stay in one place. 

 You want it to reflect the best you can do. If the best you can do isn’t better than most, you’ll likely stay on level 2. 

 Now, more than ever, it’s essential to manage expectations. Be precise, read everything twice before sending it to a buyer/potential buyer, and make sure the buyer feels confident in you. Be clear about what you will and won’t do, and make sure your gig description, FAQ, and custom offers reflect that. Misunderstandings can ruin your momentum. Don’t drop the ball on this one. If you do, you risk lowering your buyer satisfaction rate instead of increasing it. 

Now is the time to increase your rates if you can. Look closely at the best sellers in your category, and make sure you’re not getting paid cents on the dollar compared to them. Top Rated Sellers aren't just selected based on their buyer satisfaction rate and quality but also on their ability to earn money for Fiverr. We do that by making more ourselves. 

The communication skills you (hopefully) learned while climbing the levels should have been put to good use long ago. Prove your ability to handle disputes, feedback, and demanding buyers. Getting angry or not displaying a tactful sense of business skills at all times can cost you any chance of being promoted. 

 This can take time, and you might never make it. Be prepared to stay on level 2. You’re doing just fine. Don’t focus too much on the levels, and instead, on improving your skills while increasing your revenue. 

I hope this gave you a better understanding of how to navigate the levels on Fiverr. Again, this is based on 

If you made it to the end of my far-too-long post, I'm proud of you. I'm gonna leave you with some words of wisdom from Shia LaBeouf: 

Navigating Fiverr Levels

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.