Getting those first orders on Fiverr can be challenging because many clients prefer sellers with several good reviews. It can often feel like a catch-22: you need reviews to get hired, but you need to be hired to get reviews. However, reviews aren't the only way to build credibility and attract clients. With the right setup and strategy, you can gain momentum even as a new seller.
Let’s break it down:
Set up your profile like a pro
Having a professional profile is essential, especially when you don’t have the luxury of past clients vouching for you. Take special care to ensure your profile is thoroughly polished, as it will serve as the client’s first impression of you.
- Have a personable photo: A clear, professional, and friendly headshot can make a big difference. You might be tempted to use a logo, but when you don’t yet have reviews to support you, showing your face can make you seem more relatable and trustworthy.
- Use professional Gig visuals: keep them sharp and professional, and avoid stock photos that pretend to be you, as that can come off as scammy and kill credibility.
- Remember grammar matters: Typos and sloppy writing are red flags for clients. Proofread your profile and gigs like your business depends on it, because it does.
- Add a video when possible: If you want an extra edge, consider recording a seller video or a Gig video. Allowing clients to see and hear you creates a personal connection that can instantly boost your credibility and make clients feel more comfortable with hiring you, even if they don't have any reviews.
Curate a portfolio that shows what you can do
When you don’t have any reviews, it’s important to let your work do the talking for you by crafting a compelling portfolio.
Think of your portfolio as a chance to highlight your unique skills, style, and approach. Even if you're just starting out and don’t have a large client list yet, you can feel free to include passion projects, mock-ups, or “dream client” pieces you’ve created just for fun. The most important thing is giving potential clients a feel for what they can expect if they choose to work with you.
Use Fiverr features to build trust
We have some helpful tools designed to help you boost your credibility, and we encourage you to give them a try.
- Fiverr Pro: We realize that just because you’re new here doesn’t mean you’re new to your craft. If you've got solid experience outside of Fiverr, you can jump straight into applying for Fiverr Pro, as long as you’re in a relevant category. That vetted badge can be a game-changer, signaling to buyers that you’re trustworthy.
- Featured Clients: If you’ve worked with some well-known brands or companies before, you can showcase them using this feature. Listing recognizable names helps build trust with potential buyers right away. If there's no option to add them in the “Featured Clients” section, just mention them in your description and showcase the work in your portfolio.
Landing clients without reviews may feel like a hurdle, but it’s not impossible. Many buyers are open to working with new sellers; they just need clear signals that you’re reliable and capable. By polishing your profile, curating a thoughtful portfolio, and taking advantage of Fiverr’s built-in tools, you can start to build trust from day one. Do this well, and those first clients will come bringing the reviews and momentum you’re aiming for.
