Tell me the best way to discuss with Contact Support?

[kakpey]

Hello friends, may you get the best every day.

Why do I feel like it's useless to chat contact support? like chatting with AI, and having template answers. My questions are always not answered specifically and outside my questions. Until the Fiverr Shift Manager replied, it was still an answer that I thought was still a template. And always giving tips like when we first created a Fiverr account (which of course we always read before creating an account). Even though we contacted them to find a solution, so far it seems useless and can't help me.

Thank you

[priyank_mod]

What exactly you're trying to ask them?? 

If its a generic query pertaining to account/success score/ gig performance, then probably you will keep receiving similar templated answers. Support does not provide personalized guidance for our performance/sales-related issues.