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I can't verify my phone number


rajibsadhu_dev

Question

After finishing the gig when I went to publish it asked me to verify my phone number, while verifying I didn't get any OTP then when I sent it again but it gave me 24 hours of waiting time. Now I want to verify my number Take some steps to publish my gig

Screenshot 2024-09-02 103306.png

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That's common!

You need to wait for 24hrs after you incorrectly submit the OTP

After 24hrs you can enter a phone number and then after sending OTP wait for at least 5 mints (Sometimes it takes longer to receive OTP), then proceed.

For security purpose you are getting blocked after entering incorrect OTP, phone number of another Fiverr account and refreshing the prompt page.

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Hello @rajibsadhu_dev 

Know that the ticket you opened #12111525 is being handled by our Customer Support. Please be patient, someone will reach out to you soon. Please refrain from opening additional tickets as it will be difficult to keep up with multiple requests.

In the meantime, find more information on this link Verifying your account using your phone and follow the steps from the article. Perhaps you will come across some troubleshooting solutions.

We appreciate your understanding and patience.

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