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Fiverr demoted me and it's my fault. But I wasn't expecting it to be this bad.
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Question
almuntassermohd
I used to be a level 2 seller and I was getting really close to reaching top rated until a few months ago.
I was working on a long term project for a client. But half way through the project, I suffered a horrible fate.
For context, I've lived for 30 years in this house without a single flood entering our house. Then in the end of 2023, flood came knocking on our door for the first time and it was around chest level. 80% of our stuff was submerged in muddy water including my laptop. It was irreparable except for the ssd inside which I managed recover.
Also for context, I alone live with my two elderly parents. Hence why my priority was on them. also, this was our very first experience with flood, and to say we were not prepared was an understatement. So many things happened, like our car almost going up in flames coz I didn't know your were supposed to disconnect the battery when its submerged in a flood. Neighbors saw it and warned us.
luckily we have a small single bedroom upstairs (which is more like an attic) that we crammed ourself into.
Long story short, this caused the project to be delayed. The client was super understanding and agreed to an extension. Then, near the end of the project and not even two months later after the first flood, a second flood hit almost as high as the first one. But this time I was somewhat prepared.
This led to more extensions. The client understood as I had proof. Eventually the project ended on a good note. The client was satisfied and appreciated the effort I put into the project. But I was left exhausted and the house still needed repairs and adjustments.
I decided to take a time off from fiverr and expected the consequences that I might lose my level 2 badge and that my gigs would get somewhat demoted. But I wasn't expecting it to be this bad.
Two months later. My impressions are down in the gutter. In some cases almost zero impressions.
I said, okay. It just needs some work. So I did my research, reedit my gigs and waited. Another months went down with nothing happening.
I reedit again, maximize them for SEO even the descriptions have been overhauled and improved. But it's been more than a month since those edits and still the impressions are like this.
Should I keep waiting for someone to magically click on my gig and decide to order?
How can I even do that, when my gigs are not even getting impressions, let alone the clicks.
Its been 6 whole months that I haven't had any work at all from fiverr.
Should I contact costumer support to explain my case and get some help directly? Cause God knows I could really use some right now.
Profile: https://www.fiverr.com/almuntassermohd
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