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Response rate got down for no reason?


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I responded to all my clients messages very fast. But why it got from 100% to 80% suddenly?

Even one spammer named as “Support Fiverr” gave me messages and i had to block him. I didn’t replied to him. Is this for the reason i got my response rate from 100 to 80?

Any thoughts on this?

Thanks

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9 hours ago, ireena_ankhi said:

i had to block him. I didn’t replied to him. Is this for the reason

Yes, that's the reason. Even if you have to block or report someone, it's recommended to first respond to them and then block them. Not replying will indeed affect your Response Rate (no matter if it was spam or scam).

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