I forgot my security question? what is the solution

[aqal_acca]

Hi Guys

I have setup my fiverr account in 2018, I forgot the security question answer I setup? however fiverr is asking for it. I don't know what to do , I have given them some suggestion but it was not accepted. I already have access to my fiverr account and two factor authentication.

the fiverr support has not help with the question answer? what is the solution now?

Thanks

[mina4seo]

Hi.

Since you already have access to your Fiverr account and have set up two-factor authentication, it's best to reach out to Fiverr support again and explain the situation in detail. Emphasize that you can access your account and have enabled two-factor authentication for added security. Ask them if there are any alternative verification methods they can provide or if they can reset the security question for you. Providing as much information as possible about your account and any recent activity may help expedite the process.

 

Mina4seo

Edited April 14 by mina4seo

[graphicdone1]

Fiverr Staffs and Experienced Sellers can help you, I wish.

[ana_tomy]

Hi @aqal_acca, I see that our Customer Support team responded in the meantime. Please just follow the instructions and they'll help resolve this issue. Good luck 🍀