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Has Fiverr customer support been taken over by AI?


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Has anyone else noticed the lack of a decent response from Fiverr CS lately? I feel like no one is actually reading and understanding the messages. I keep receiving 'general tips', like edit your gig, use the promotion feature, promote outside of Fiverr, etc. I've even pointed out this problem to them and the next reply they respond in the same way again. 

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Yes, I have been experiencing this as well. I went back and forth with them for a couple of weeks and never got a response that actually addressed the issues I was having or the questions I was asking. It's been very frustrating.

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