Conflict-free orders, negative impact

[kaosx_r6]

How can a I have a conflict-free negative impact if I had ZERO disputes under the Gig. I had ZERO unresolved matters regarding delivery times and cancellations requests. I had ZERO numbers of disputes that had to be escalated to the Fiverr Costumer Support team. This Gig has over 300 5* reviews, and only two non-5* reviews (4.3 and 4.7)

I typed it in this way just because this is exactly what the article tells us we need to work on.

I understand that these metrics compare with the similar buyers, but I had ZERO issues with any. How can a BUYER have better standing than me who has ZERO issues?

Edited March 14 by kaosx_r6

[goldenlily]

On 3/14/2024 at 6:29 PM, kaosx_r6 said:

How can a I have a conflict-free negative impact if I had ZERO disputes under the Gig. I had ZERO unresolved matters regarding delivery times and cancellations requests. I had ZERO numbers of disputes that had to be escalated to the Fiverr Costumer Support team. This Gig has over 300 5* reviews, and only two non-5* reviews (4.3 and 4.7)

I typed it in this way just because this is exactly what the article tells us we need to work on.

I understand that these metrics compare with the similar buyers, but I had ZERO issues with any. How can a BUYER have better standing than me who has ZERO issues?

I feel your pain, and I'm hoping this is a bug in the system. Can a Fiverr staff person respond to this if they have more info? I would be very curious to know as well. Thank you!

[Alex.M]

On 3/15/2024 at 12:29 AM, kaosx_r6 said:

conflict-free negative impact if I had ZERO disputes under the Gig.

very likely revision request and also extending the delivery time have an impact in that metric 

[nuke_frost]

On 3/15/2024 at 3:29 AM, kaosx_r6 said:

How can a I have a conflict-free negative impact if I had ZERO disputes under the Gig. I had ZERO unresolved matters regarding delivery times and cancellations requests. I had ZERO numbers of disputes that had to be escalated to the Fiverr Costumer Support team. This Gig has over 300 5* reviews, and only two non-5* reviews (4.3 and 4.7)

I typed it in this way just because this is exactly what the article tells us we need to work on.

I understand that these metrics compare with the similar buyers, but I had ZERO issues with any. How can a BUYER have better standing than me who has ZERO issues?

Same issue on my new gig, i didn't do anything and it's show's "conflict free order" Did you fix this matric? If yes then how you did it?

[maia_videos]

I also have zero canceled orders and my success score shows room for growth in conflict free orders.
I've already asked support and the information is inconsistent.
I think revisions and delivery date extension are considered conflicts

[muhammadtausifa]

On 6/26/2024 at 3:38 AM, maia_videos said:

I also have zero canceled orders and my success score shows room for growth in conflict free orders.
I've already asked support and the information is inconsistent.
I think revisions and delivery date extension are considered conflicts

I don't have revisions, or delivery data extention from several months, but still they show "room for growth", there is glitch in the system.

[priyank_mod]

10 minutes ago, muhammadtausifa said:

I don't have revisions, or delivery data extention from several months, but still they show "room for growth", there is glitch in the system.

SS takes lifetime of seling data into account, with more emphasis on last 2 years of data. 

And even one cancellation, order dispute or even argument with buyer on the order page can have negative impact!!