Where to find Order Cancellation Rate with new Dashboard

[schuylerhale1]

Does anyone know where to find your Order Cancellation Rate with the new roll-out? Used to monitor it from the main dashboard - now can't seem to find it anywhere. Am I crazy?

[donnovan86]

I am pretty sure they removed it. And instead it's just a part of the success score. They are showing things like cancellations having a negative impact, if you have too many. So it might be gone and instead it's just in the success score. 

[johnparsons01]

1 hour ago, schuylerhale1 said:

Does anyone know where to find your Order Cancellation Rate with the new roll-out? Used to monitor it from the main dashboard - now can't seem to find it anywhere. Am I crazy?

Not sure it is available anymore. Can't access mine either

[rawque_gulia]

21 hours ago, schuylerhale1 said:

Does anyone know where to find your Order Cancellation Rate with the new roll-out?

19 hours ago, johnparsons01 said:

Not sure it is available anymore. Can't access mine either

18 hours ago, donnovan86 said:

I am pretty sure they removed it.

 

You can find it in the 'Overview' tab in the Analytics page. It's right there at the top!

[schuylerhale1]

On 2/28/2024 at 12:14 PM, rawque_gulia said:

 

You can find it in the 'Overview' tab in the Analytics page. It's right there at the top!

Wow, not sure how I missed this. Thank you!!