strategist_ceo Posted November 13, 2022 Share Posted November 13, 2022 Has anyone had experience with this function? I think it's a very helpful addition! I would further refine the auto reply - according to different gigs (if possible). 30 Link to comment Share on other sites More sharing options...
donnovan86 Posted November 13, 2022 Share Posted November 13, 2022 Well for me.. I don't see the purpose since it already says that you have to reply manually if you want to keep the response rate... So the only situation when I would use an auto reply would be to thank the buyer for their order. But then I also have to reply again to do the same thing and not lower my response rate. Maybe I am missing something or this is not for me. I am sure others will find some use for it. 14 Link to comment Share on other sites More sharing options...
strategist_ceo Posted November 13, 2022 Author Share Posted November 13, 2022 It can actually be helpful to some sellers, like myself, because I need the buyer to provide me with information that they often do not have at first contact. Most of my clients purchase two weeks after their initial contact, because I send them on a research mission. The conversion rate for this category of clients has been great. Hopefully this will save me the trouble of having to engage in a lengthy conversation with each of my clients before the purchase. <(˶ᵔᵕᵔ˶)> 17 2 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 13, 2022 Share Posted November 13, 2022 1 hour ago, donnovan86 said: Well for me.. I don't see the purpose since it already says that you have to reply manually if you want to keep the response rate... I like it for buyers that contact me while I am sleeping. I tell them what my active hours are on the platform and let them know that I will get back to them during those hours. I also tell them if they contacted me during my business hours, I will be with them shortly. Today I got a message from a new buyer who had received the instant reply. However, the buyer wanted me to proofread academic work. 13 Link to comment Share on other sites More sharing options...
printingitem Posted November 13, 2022 Share Posted November 13, 2022 I didn't find this auto reply function. Where I find this option? Anyone help me. Thanks. 15 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 13, 2022 Share Posted November 13, 2022 Just now, printingitem said: Where I find this option? Anyone help me. Thanks. It is in beta for now, so you may not have it. 13 Link to comment Share on other sites More sharing options...
uk1000 Posted November 13, 2022 Share Posted November 13, 2022 (edited) This was suggested back in 2019: but this version is a lot more basic than what was suggested in that thread. It would be better if we could create template based auto-replies based on what text is in the buyer's message(s) (as well as what gig they selected if any). eg. if the buyer says "can you do x" you could create an auto-reply saying whether or not you could do that. Edited November 13, 2022 by uk1000 15 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 13, 2022 Share Posted November 13, 2022 1 minute ago, uk1000 said: It would be better if we could create template based auto-replies based on what text is in the buyer's message(s). eg. if the buyer says "can you do x" you could create an auto-reply saying whether or not you could do that. That would be more useful, but it would also be more complicated for Fiverr to create. 11 2 Link to comment Share on other sites More sharing options...
webzonebd24 Posted November 13, 2022 Share Posted November 13, 2022 I'm very appreciate for the auto functional 12 Link to comment Share on other sites More sharing options...
uk1000 Posted November 13, 2022 Share Posted November 13, 2022 (edited) 20 minutes ago, vickiespencer said: but it would also be more complicated for Fiverr to create. Not much more complicated though. It could just have a list of strings you could that the buyer's message might contain+ what gig (if any was selected) and then what your reply would be for that. Or maybe if "this string" and "this string" are both contained in the buyer's message than give reply x. Edited November 13, 2022 by uk1000 10 Link to comment Share on other sites More sharing options...
strategist_ceo Posted November 14, 2022 Author Share Posted November 14, 2022 15 hours ago, vickiespencer said: proofread academic work Proofreading, rewriting and editing academic work is not against policy I think; it's just a standard English editing practice. When the client asks you to change the academic structure of the paper, such as by adding content that isn't present in the source material or changing the focus so much that it's no longer about the original topic, it can be problematic. 12 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 14, 2022 Share Posted November 14, 2022 10 hours ago, strategist_ceo said: Proofreading, rewriting and editing academic work is not against policy I think; it's just a standard English editing practice. Yes, it is against Fiverr's TOS. I have asked CS about it more than once in the five years I have been a seller on Fiverr. They continue to tell me that even basic proofreading is not allowed. I can, however, proofread theses and dissertations. 16 Link to comment Share on other sites More sharing options...
sanaaliabbasi Posted November 15, 2022 Share Posted November 15, 2022 On 11/13/2022 at 8:16 AM, strategist_ceo said: Has anyone had experience with this function? I think it's a very helpful addition! I would further refine the auto reply - according to different gigs (if possible). That's a great initiative, I would like to use this freature for instant reply, when I am outside. May you please guide me where I can get this tab? Thank You ! 14 Link to comment Share on other sites More sharing options...
strategist_ceo Posted November 15, 2022 Author Share Posted November 15, 2022 Asked 1 hour ago, sanaaliabbasi said: That's a great initiative, I would like to use this freature for instant reply, when I am outside. May you please guide me where I can get this tab? Answered On 11/14/2022 at 1:57 AM, vickiespencer said: It is in beta for now, so you may not have it. The function is very "beta". It doesn't work 80% of the time. 12 1 2 Link to comment Share on other sites More sharing options...
sanaaliabbasi Posted November 16, 2022 Share Posted November 16, 2022 @strategist_ceo May you help me to find this function? I didn't find it yet. 14 Link to comment Share on other sites More sharing options...
gmuhit_five Posted November 16, 2022 Share Posted November 16, 2022 Yes, it can be helpful for some seller. 12 Link to comment Share on other sites More sharing options...
garaphicx98 Posted November 22, 2022 Share Posted November 22, 2022 thanks @uk1000 . i am happy that finally fiverr has bring the auto reply option according to my suggestion(suggested back in 2019) but i did not use it till now .. i will check it and then i will share my experience in some other post. 14 Link to comment Share on other sites More sharing options...
iamharoongill Posted November 22, 2022 Share Posted November 22, 2022 I found it very useful 12 Link to comment Share on other sites More sharing options...
abdullawp Posted November 23, 2022 Share Posted November 23, 2022 On 11/13/2022 at 10:16 PM, strategist_ceo said: Has anyone had experience with this function? I think it's a very helpful addition! I would further refine the auto reply - according to different gigs (if possible). It is so much helpful. 10 Link to comment Share on other sites More sharing options...
ismat86 Posted November 23, 2022 Share Posted November 23, 2022 I think that's better option buyer do not need to wait for response. Good for salers. 12 Link to comment Share on other sites More sharing options...
vinidev Posted December 1, 2022 Share Posted December 1, 2022 It's one of the favourite thing I saw here after many years. This will help you to keep your response rate good too while you are away for a few. 8 Link to comment Share on other sites More sharing options...
vickiespencer Posted December 1, 2022 Share Posted December 1, 2022 3 minutes ago, vinidev said: This will help you to keep your response rate good too while you are away for a few. Auto response does not work like that. You still need to reply to a message within 24 hours for your response rate not to suffer. 9 Link to comment Share on other sites More sharing options...
s80alam Posted December 2, 2022 Share Posted December 2, 2022 I was unable to write a word for auto reply. 6 2 Link to comment Share on other sites More sharing options...
vickiespencer Posted December 2, 2022 Share Posted December 2, 2022 21 minutes ago, s80alam said: I was unable to write a word for auto reply. Were you able to do these steps? FIRST STEP: SECOND STEP: THIRD: 4 2 Link to comment Share on other sites More sharing options...
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