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Bye Bye Seller Plus


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I joined Seller Plus for $19 a month thinking it would drive me a ton of business. I was hoping that with advanced analytics and keyword suggestions, I would make more money. Instead, after two refunds thanks to impossible to please buyers, I was no longer allowed to use Promoted Gigs, have only made $40 this month, and don't see the value in paying $19 anymore. 

What good is 7-day clearance if you're not making sales? 

What is your experience with Seller Plus? Did it work for you? Did it not? 

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27 minutes ago, fastcopywriter said:

I joined Seller Plus for $19 a month thinking it would drive me a ton of business.

Seller Plus hasn't increased my business, but I do like the perks, so that's why I keep it. I'm on the Premium plan.

30 minutes ago, fastcopywriter said:

What is your experience with Seller Plus? Did it work for you? Did it not? 

I like the Seller Plus only forum, trying out new features (like Negative Keywords and Request to Order), giving product feedback to product managers, and having unlimited access to my Success Manager. Oh, and having funds on the same day the order closes is nice, too.

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4 minutes ago, fastcopywriter said:

I was never given a Success Manager. You're lucky. What has your SM done for you? 

One of the first things she did was go behind my back and demand that Customer Support pay me for a canceled order where the buyer disappeared and took my files.

I had one last deliverable that I couldn't deliver on the order, and since the buyer disappeared (and I was silly enough to give the other deliverables in the chats), I had to cancel. I was just planning on taking the hit financially, but my success manager thought otherwise.

A month later, I found over $100 in my account and received an email from Customer Support saying that my account was credited for the work that I did. When I told my success manager about it, she admitted she was behind the whole thing.

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20 minutes ago, vickieito said:

I had one last deliverable that I couldn't deliver on the order, and since the buyer disappeared (and I was silly enough to give the other deliverables in the chats), I had to cancel. I was just planning on taking the hit financially, but my success manager thought otherwise.

 

Don't understand how the buyer disappeared. If a buyer doesn't respond, I just click "deliver now" and deliver what I have. 

Still, your SM is wonderful. That's certainly worth the $19 you're paying. 

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10 minutes ago, fastcopywriter said:

If a buyer doesn't respond, I just click "deliver now" and deliver what I have. 

I do that if I have all my deliverables, but on this order, it would have been an incomplete delivery.

I had enough info for 2 deliverables (a cover letter and resume). The buyer wanted to see the first two before giving me all his requirements for the LinkedIn update. After I showed the first two deliverables, he disappeared and I was unable to deliver without the LinkedIn update (I couldn't find his LInkedIn profile by search).

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5 hours ago, vickieito said:

Seller Plus hasn't increased my business, but I do like the perks, so that's why I keep it. I'm on the Premium plan

Same, and as a business expense, it's a deductible, it's not a Netflix subscription, although the webinars are nice, and full of suspense, of course 😉

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5 hours ago, mariashtelle1 said:

You had to request it

Maybe I'm wrong but OP says that pays 19$ for Seller Plus, that's the new tier that doesn't ok includes a success manager? I've been paying 29$ since Seller Plus came out and indeed it gave me the option to choose a SM when I subscribed.

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4 minutes ago, shalock said:

Maybe I'm wrong but OP says that pays 19$ for Seller Plus, that's the new tier that doesn't ok includes a success manager?

Not anymore. When it just started it didn’t have any tiers and he could just choose his success manager to start with. 
19$ was for the first 200 people who subscribed 

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@fastcopywriter What you are describing sounds like you were flagged by the algorithm as a poor seller.

Are your impressions almost non-existing?

If yes, you need to improve your Buyer Satisfaction Ratio to get back promoted gigs and bring back organic traffic to your gigs.

Try bringing in local clients or advertise on social media.

And as for seller plus, it has been so good for me that I cannot imagine working on Fiverr without it.

If you were not offered the option for a success manager, you may only have been eligible for the first tier of seller plus.

I think these days they have standard and premium.

My 2 Cents.

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1 hour ago, shalock said:

Now I want to pay 19$ 🥸

Well I think the 200 spots filled within 1-2 days since the program launched. I was one of the 200 people and I am ok with the $19, even if I don't really work with the success manager. The features overall are ok and they are adding more.. 

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9 hours ago, mariashtelle1 said:

You had to request it. When you subscribed you had to choose your success manager and then get in contact with them/schedule first call. 

This - there was a list to choose from who all had their own areas of interest, and you had to click through to see their availability for a first call. I had to wait a little longer to book a meeting with an SM who specialises in my area but hopefully it'll be worth it (first meeting tomorrow!)

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On 11/1/2022 at 7:13 AM, fastcopywriter said:

I joined Seller Plus for $19 a month thinking it would drive me a ton of business. I was hoping that with advanced analytics and keyword suggestions, I would make more money. Instead, after two refunds thanks to impossible to please buyers, I was no longer allowed to use Promoted Gigs, have only made $40 this month, and don't see the value in paying $19 anymore. 

What good is 7-day clearance if you're not making sales? 

What is your experience with Seller Plus? Did it work for you? Did it not? 

Thanks for sharing your experience, I also want to take it but NOW I am not interested at all!  🙂

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On 11/1/2022 at 4:57 AM, sunboatrecords said:

What you are describing sounds like you were flagged by the algorithm as a poor seller.

Are your impressions almost non-existing?

My impressions came crashing down after Promoted Gigs kicked me out. Ironically, after quitting SellerPlus, Promoted Gigs welcomed me back, and now my 512 in the past 7 days. This is still very little compared to the 3,000 impressions I used to get. 

Thank you for your comment. Facebook won't allow me to advertise my gigs unless I use a landing page, I can't advertise directly to Fiverr dot com / my username. 

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16 minutes ago, fastcopywriter said:

My impressions came crashing down after Promoted Gigs kicked me out. Ironically, after quitting SellerPlus, Promoted Gigs welcomed me back, and now my 512 in the past 7 days. This is still very little compared to the 3,000 impressions I used to get. 

As far as I know, promoted gigs kicks you out if your Buyer satisfaction rate falls below the standard! 

The other event that you mention must be a coincidence. It is possible that the negative feedback that you received fell off your gig stats after its active period ran out and/or you received positive private feedback which may have raised your average.

Just an informed guess!

Edited by sunboatrecords
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