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I sent an offer via buyers request, the buyer eventually messaged me with the following chat "so are you sure you can handle this project? send me a message on whatsapp: +1 (949) ***-**** With Your information such as Your Name, Email, Country, State. Purpose, Skill." The buyer's profile shows Nigeria, but the number he sent is an American number. Though it is against Fiverr rules. And he doesn't want me to send the information via Fiverr. What should I do?
This is a follow-up to my previous post about the legality of using the said app. Now the problem here is either I decline the person (by telling them that it's against the TOS), or they decline me because I (still as of now) does not have the app yet. To be honest with you all, I have never heard or known WhatsApp before I joined Fiverr. I only knew when my first chat came and then I have to look it up. Why not with something more popular platform instead like Facebook Messenger? It's more common. I have never met anyone before with WhatsApp except for those people. I wonder what's in WhatsApp specifically and it's kinda suspicious that that uncommon platform is the one widely chosen by people here. So, since nothing gets done because of this, I can't earn anything. It sucks that the reason why I'm not earning is not because of skills, but because of the lack of communication. I mean, I did the work. I reached people via buyer requests, they respond to me back, meaning, it worked. Yes, my gigs could use some more improvement, but what matters is that my gig appealed to them. They wouldn't go "Hey, contact me on whatsapp" if they don't feel like my gig contents are good. The problem is that, everyone (aside from the scam person, if you've seen that post of mine) is wanting to communicate on WhatsApp. I could have been earning already if it was only allowed to talk via WhatsApp. This is frustrating. What should I do? I couldn't redirect them to Facebook Messenger either because it's still against the TOS.
TL;DR in bold Hello, I have been turned down twice already because the people that I send offers on buyer requests want me to talk to them via WhatsApp. Yes, that's a sign that I have to install and make an account in the said social media platform. But I'm curious, what's stopping them from chatting? One can attach files and type text. What does WhatsApp have that the messaging service of Fiverr doesn't have? I know that people judge gigs, and if the gig is low rated, people might not consider it? But how am I supposed to get rated if I don't get orders?