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One of my client invite me to join a Zoom Video call for discussing about project. Can I join a Zoom video call in Fiverr ? Is it legal ?

ou can make video calls to any buyers after they place and order - If your gig related to specific category/subcategory! Communication as an essential part of the order process With Video Calls, sellers can always speak directly with buyers. This helps to ensure that sellers are aligned with buyers' needs. Being on the same page with buyers goes a long way in terms of successful order and delivery. Notes: Video calls are powered by Zoom. At this stage, only sellers can initiate video calls under specific terms (as specified below). We aim to keep the marketplace a secure and protected environment for both our sellers and our buyers. Therefore, all calls will be recorded and saved in Fiverr’s system to be periodically reviewed. Video Call availability Sellers with Fiverr Business and VID buyers can initiate a video call, before or after placing an order, from the inbox or Order page. PRO sellers can initiate a video call after placing an order from the Order page only. All other sellers, with a Gig in one of the sub-categories below, can initiate a video call after placing an order from the Order page only: App Design Architecture & Interior Design Astrology & Psychics Book & eBook Writing Business Consulting Cooking Lessons Craft Lessons Customer Care Dance Lessons Financial Consulting Fitness Lessons Game development Gaming Industrial & Product Design Legal Consulting Life Coaching Marketing Strategy Mobile Apps Online Coding Lessons Online Language Lessons Online Lessons Online Music Lessons Scriptwriting Songwriters QA & Review Web Programming Website Design WordPress To use video calls: Within an order or from an inbox conversation, using the message box, click the video icon. The message box contains the predefined text and a generated link for both seller and buyer to click and join the video call. Sellers have the option to edit the text and customize it to your needs. Note: Make sure not to edit the generated link. We highly recommend contacting the buyer before creating a new meeting to make sure that they are available to video call. Consider the differences in time zones as well. When both the seller and buyer are ready to start the call, simply click on the generated link. Note: Both sellers and buyers can choose to share the generated link external to Fiverr's platform. Source: https://www.fiverr.com/support/articles/360011062838-Video-Calls

Hi! I got a consultation request from a potential buyer. They wanted to chat before purchasing. I told them that the only way we could do a video call would be once theres an order (According to CS). I created an order, the buyer completed the order. Once we got on the video call the buyer did not like that the video call would be recorded. I am not aware of anyway to get around this as I'm assuming this is automatically set by Fiverr. They continued to request to chat off the platform. I wasn't sure how to get around this so they decided to cancel. For context, I am a life coach and dating coach. I am sure I may come across more instances where people don't like the idea of conversations of their personal lives being recorded. HELP! 1. Is it against the rules to Zoom outside of the platform to avoid the call being recorded. 2. Is there a way to Zoom on the platform but stop the call from being recorded? 3. What do I do when a potential buyer wants to zoom before making an order? 4. The buyer cancelled, I saw a message saying this may affect my completion rating. How do I avoid this as it was cancelled do to the buyer asking for something against the rules, not my non attempt to fulfill.

Hello. I have a customer, who ask for educational tutorial online. How can I manage it on Fiverr? I want to have payment via Fiverr, but can't manage broadcast of my program here. I don't want to sacrifice my account, but I want to organize it and be sure I won't be banned for that. It is desirable to obtain an official answer from Fiverr team. Thanks

Wondering how long video calls last on fivver. I know they are powered by zoom so does it have the free 40 minute cut off or can it go as long as you need/offer?

You can make video calls to any buyers after they place and order - If your gig related to specific category/subcategory! Communication as an essential part of the order process With Video Calls, sellers can always speak directly with buyers. This helps to ensure that sellers are aligned with buyers' needs. Being on the same page with buyers goes a long way in terms of successful order and delivery. Notes: Video calls are powered by Zoom. At this stage, only sellers can initiate video calls under specific terms (as specified below). We aim to keep the marketplace a secure and protected environment for both our sellers and our buyers. Therefore, all calls will be recorded and saved in Fiverr’s system to be periodically reviewed. Video Call availability Sellers with Fiverr Business and VID buyers can initiate a video call, before or after placing an order, from the inbox or Order page. PRO sellers can initiate a video call after placing an order from the Order page only. All other sellers, with a Gig in one of the sub-categories below, can initiate a video call after placing an order from the Order page only: App Design Architecture & Interior Design Astrology & Psychics Book & eBook Writing Business Consulting Cooking Lessons Craft Lessons Customer Care Dance Lessons Financial Consulting Fitness Lessons Game development Gaming Industrial & Product Design Legal Consulting Life Coaching Marketing Strategy Mobile Apps Online Coding Lessons Online Language Lessons Online Lessons Online Music Lessons Scriptwriting Songwriters QA & Review Web Programming Website Design WordPress To use video calls: Within an order or from an inbox conversation, using the message box, click the video icon. The message box contains the predefined text and a generated link for both seller and buyer to click and join the video call. Sellers have the option to edit the text and customize it to your needs. Note: Make sure not to edit the generated link. We highly recommend contacting the buyer before creating a new meeting to make sure that they are available to video call. Consider the differences in time zones as well. When both the seller and buyer are ready to start the call, simply click on the generated link. Note: Both sellers and buyers can choose to share the generated link external to Fiverr's platform. Source: https://www.fiverr.com/support/articles/360011062838-Video-Calls

Hello, Fiverr! Sometimes, I use Video Call feature (provided by Fiverr on Order Page) to meet my clients. And, usually, I prefer to record important meetings with my clients to keep a record but when I try to record a Zoom meeting hosted by Fiverr, it says I need permission from “Host” to record this meeting. Along with that, when I join a Zoom meeting hosted by Fiverr, it asks me to give permission to record the meeting before I can join it. But when meeting ends, none of the participants is provided with that recording in any way whatsoever. Is there anybody (preferably Fiverr Team Member) who can guide me in this regard?