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Showing results for tags 'trust and safety'.
Hi fellow sellers! New Seller here (going to complete a month next week). So I'm a little curious with the way things have gone (maybe "hesitant/frightened" would be better) On my second order (buyer placed 2nd order after accepting the 1st), I had to come up with revisions (which was what I offered). Now here comes the situation: He asked me to add some more info in the document, which I was willing to do (I think this was the 4th edit). He later marked the order complete (since it was due today). Now I've managed to do the required edits, but am not able to text him. I get the following message: What's worse is that any message I type to him, I get this alert; and I've done it 4 times. However he is able to text me and is currently waiting for my edits. Now as a New Seller, I am obviously worried about the TOS violation, but what exactly have I done? The buyer is also waiting for my reply and since I cannot text him, I may risk losing the chance of working with him again.