Search the Community

Ok so on May 16 I received a message from a buyer that he wants a video edit on a anime name neon Genesis Evangelion (released on 1995) and gave me a song and I edited it within time and he now cancelling my order saying that the video is of low quality. The anime itself is of low quality, and ya I edited that video on mobile rather that pc (because my pc got crashed on the same day he buyed the order) and i don't think that even pc can increase the video quality of the video. What should I do now?

- Good morning all, I have a problem with my account and contact with support and help team many times but they can't help ( don't know why ). - I tried to change my PayPal account several times and each time wait the email to continue steps but nothing comes. Pls if anyone has this problem and solve it, contact me directly 🙏🙏 Thanks so much

I started my Fiverr account and it was quite difficult to get first order. I waited for months for my first order and then I started getting orders. I made some earnings and 5 out of 5 ratings. The problem started when i tried to withdraw my earnings as it said incorrect mobile number (i think i might have put 1 wrong digit as the last digits are correct). I tried to change my number but there i have to put my old phone number. i contacted Fiverr customer support and they said they cant help me. I even told them i can show them proof of my identity or any other documents they want, but still nothing. Worst experience at Fiverr. Wasted my days of waiting and hard work. Really don't know what to do.

Why's my gig not found in search? after setting up an attractive gig image and video. Also no gig impression. for an account of 4days. Y?

Why my impressions decrease and clicks decrease

For the past week I've been getting low impressions on all my gigs so I did keyword research and updated my tags and gigs images after the update I got 0 impressions on all my gigs I contacted the support team it's been 14hours already and still no reply I don't know what to do someone should please give me a solution

Hello all, I just want to say to the BUYERS that for GOD sake also take care of all new sellers. They also have a lot of experience as the top sellers, level 1 and level 2 have. they also have a hope to get the order on Fiverr and support his family and more financial problems. one thing that i am telling you is that I am not talking about myself. i am talking about all of the new seller. just enough thanks

I had a long discussion with a buyer (male), I told him my understanding of the job, I sent him a custom offer titled "UI Design" only. They agreed to it but said that his assistant (female) will pay for it, I woke up the next day and some other random account with fake celebrity pic placed an order. Long story short 5 days later when the job was finished, the original buyer (male) said I didnt need this and he wanted a full website designed and developed in such little amount. I told him that we agreed to design only and I showed 8 screenshot evidences where he was accepting the task to be "UI Design Only" and not once did he mention development in his whole days worth of communication, he declined to respond to any evidence and said he'll cancel the order but was insisting on me sending him the source file, I obviously didnt knowing I wont be paid The (female buyer) starts disputing the order before and after I deliver the evidence of work completed (video recording), I offered to give them refund and let my 5 days of hard work go to waste but only through placing an order on their gig since I didn't want cancel orders affecting my account (I also told this to fiverr support), that was me being very nice since I knew it wasnt my mistake and it was theirs otherwise I would have cancelled straightaway. They said they won't accept it, I let fiverr support know the circumstances, 3 fiverr agents agreed with me and said the order wont be cancelled and told me to discuss with them, a week later and 20 of their disputes later, fiverr support cancels my order out of nowhere and gave me a warning, without even reaching out to me or presenting a case. Reminder, through all this chaos, the buyer never responded once to any evidence and even agreed at first that the (male boss) is forcing them to cancel the order and shes empathetic towards my situation. So this is how a seller is treated, such biasness?