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Showing results for tags 'sep evluation'.
I got nominated for Top Rated Badge back in Feb 2020. Since then I have maintained my stats but never got promoted. Finally, after waiting for 28 months consecutively, I found the reason for not getting the TRS badge and that reason is: Fiverr system NEVER evaluated my account 😐 Let me explain how I knew it. I went on a recreational tour in August and thus I paused all of my gigs. When I returned back, I had to cancel 2 order (buyer's mistake) and then my "Order Completion" dropped to 89%. This is the first time in my 6 years of Fiverr career that I had to demote to Level 1 on September evaluation. So I was waiting to get the notification of demotion. To my greatest surprise, the evaluation period ended but the system DID NOT demote me to level 1. That was the "Ahhhan" moment when I realized what I am missing to get the TRS badge. My profile was not being evaluated at all! So I contacted Fiverr customer support and explained everything. As expected, they responded with a template response 🙄 After some more struggle, I convinced the agent to forward my case to Fiverr Tech Team so they can look into my account and see what the problem is. I will update this post when I get any update from Fiverr team. Recap: