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Found 20 results

  1. Hello, my dear Fiverr support Forum friend, my eyes operation was held on 26. 08.2022 and I could not active online in Fiverr. For that my response rate was gone less 90% like 85 now. Need help with proper suggestion to approach it again 100. Thanks Dgisgn
  2. Hi Guys, I want to know about 'How does the response rate works?'. Nowadays my response rate decreasing Though I have answered all messages in time. Is it applicable for only new buyers or all buyers? Thank you.
  3. I just started as a new freelancer on the Fiverr platform and immediately came across an issue with the messaging system. Since I am new, I decided to quickly test a conversation with another known freelancer on Fiverr. Each response I gave disappeared and never made it to the receiver. About a day later, we discovered it was due to the other freelancer's status being unavailable. Once they had made their status available, I was able to have a conversation. The one problem I'm having with this is that my response rate is now 34 hours! There was nothing I could have done on my end to resolve this issue and now my newly-made profile is taking the hit. In aside from looking for a fix, is there a way my profile's stats can be reconciled due to this issue?
  4. As stated in the title my response rate keeps falling off, it went from 50% to 67% and now it's back to 50% which makes no sense since I answer every single message I get. Can someone help me with this? Thanks in advance.
  5. I've just been demoted for like the fifth time, this time I guess it was my "Delivered On Time" which I had no idea mattered for your Seller level. It was caused by a revision that the buyer didn't reply to until the time was already up. It was a quick request and took me like 5 minutes. Instead of wasting more time asking for an extension and waiting 3 more days for the guy to respond just so I can deliver; I just delivered it "late". **My suggestion is to please pause/reset the time when a revision is requested. Or at least let us reply with a time extension right away if one is needed. I'm also very frustrated with the Response rates. Most of the time I don't even get a notification on my phone when I get a message. So I've been logging in as much as possible to check messages, and sometimes yes there is one. If it's over 24 hours old, I now can't respond or it will poorly affect my response rating. I used to not care and just go ahead, message back and do the work. This will lower your response rate and get you demoted. So now if I have a message that's over 24 hours old, I just ignore it. That's terrible business, but what am I supposed to do? **My suggestion is to post the response rate for all buyers to see, but remove it as a requirement for keeping your seller level. +Remove the 24 hour timeframe (if you reply after 24 hours, fiverr counts this the same as not replying at all /s) In closing, I'm extremely frustrated and feeling like I'm constantly battling against Fiverr just to keep my business afloat. There is a very apparent dip in my orders every time I get demoted. For the amount of time and money I give to this site, it feels awful getting tossed to the ground and nitpicked for every little thing. Been here for 2 years semi-casually, considering leaving for good. Sellers need to be respected at least the same as buyers, instead of letting everyone walk all over us (including Fiverr itself)
  6. I am really confused about my response time. Recently, I have sent buyer request at 12.30 p.m but buyer accept my offer at 6.30 A.M when I was sleeping. After 4hour later, I noticed it and reply to him but he didn't respond yet. Is it harmful to response time of my gig? Please, ensure me by experience seller suggestions.
  7. Hi there, If you have low response time or fiverr gigs ranking is going down such as clicks. there are two reasons. 1. Your are not using online/offline status when online or offline Step1. Goto profile>settings Step 2: Set online/offline status 2. You are not sharing your business on social media. Start sharing gigs will permote your business.
  8. Hello everyone, My response rate which was 100% has decreased to 97%. I received 2 messages last night and i responded in less than 5 minutes. Also there are no spam messages. Why this happened?
  9. Hi there, I am very depressed because i lost my Level because suddenly my inbox response rate and time has been down. I am talking to my older client constantly and they ordered 2-3 but there is no improve my response time and rate. Couple of months , i didn't get any new client. has any tips to improve my response rate and time? is that any possibility to get back my level 1? N.B. I wasn't active on Fiverr for 2 days for my serious personal issues.
  10. Am I the only one see the problem with Inbox response rate on iOS. On iPhone it does not stay in notifications, sometimes even does not show the number of messages in the icon - so I do not know if someone has written to me. I have now 86% and again loose level 2. It is so annoying. Does anyone have the same problem? Also, are they many people sending you messages via the Fiverr system? Cheers
  11. A month ago I blocked a buyer which brought my response rate to 96%. But over the time its still decreasing as I have replied to every other message I received. Now its 94 % I am worried it don't cross the 90%. Someone help please!
  12. Hi, so my Inbox Response Rate is reducing for some reason and I have no idea why. I've responded to every message that wasn't spam so I have no idea what's going on. Does anyone have a similar experience?
  13. One of a seller give me a buyer request, I can't reply him in time due to network problem, In this circumstance how I recover my response rate, thank you.
  14. Sometime, buyers are inboxing a message for requesting a work which match with my different gig service. So if i change gig package/offer as per service requirement, thus have any bad or goof impact for next impression or something lower response rate??? let me know anyone please!!
  15. Hi there, I've had quite an unusual situation with me. A guy on seller contacted me, who himself is a Fiverr Seller. But I can't respond back to him as he is on vaccation mode. This has made my response rate to fall below 80%. Please help me out
  16. In a Some Days, I have lose my Response Rate. My Response rate is got Down. So, Please help me, how can I Increase my response rate.
  17. Today i have faced serious error problems to receive notification, email, and even more than 8 hr delay of a buyer's text. one of my order was competed and i didn't get any option to write review and see the confirmation page. And, i didn't receive any email that was for buyer's message (which is normally sent by 2/3 min, if i didn't respond, i think) What's going on today in Fiverr system? Is there any technical issue that made all the delayed? Please let me know. thanks [i dont know this is the write section to post that !!]
  18. So I have been always replying clients who have messaged me, even replying the ones who dropped in spam folder however recently my response rate suddenly dropped down. I mostly get overseas clients so I reply them as soon as I saw their texts. I was wondering what’s the scope of this stat, for example our conversation after first message also counts? Let’s say I said “thank you” to buyer and they wrote “you are welcome” and if I don’t respond to this, would it affect my stats too? If anyone can explain, I’d be grateful!
  19. Hello. I'm Maria and I provide proofreading service. I'm experienced in editing and reconstructing others' ideas in their documents, emails and essays. I also revise people's resumes and cover letters. Unlike other proofreaders, I never employ symbols which are difficult to comprehend while delivering my job. Hence, if you are finding someone to review your content prior to publication or submission, probably I'm the choice! And, to build reputation and accumulate positive feedback on Fiverr, I would like to offer the following promotion/ limited offer: Simply click the following and ignore the gig descriptions: https://www.fiverr.com/marialelunana/proofread-and-reconstruct-5000-words-in-24-hours Remember to specify what you would like me to offer you in the "requirements" section. I'm more than happy to complete your custom orders. I'm also welcome to receiving your outsourcing orders (which you can be the middleman and earn the price difference/ so-called commission). Best Regards, Maria
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