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Showing results for tags 'refund option'.
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Thanks a million, Micha Kaufman 💌 Hi Authorities, Can you add a custom amount refund option? I have faced several issues where both agreed to refund custom amounts but there are no options to refund. For example, The buyer ordered a gig that has 50$ in pricing. After finishing the audit task, The seller noticed that the buyer have some pre-existing tasks and no need to work on them. So the seller decided to refund half/custom amount. But there is no option to refund the custom amount. So, this is the problem. If you guys add these features, It would be a great help for both buyers and sellers. Thanks again Imran
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Hey everyone ! So i ordered custom Gig after long discussions of 2-3weeks finally i placed the order ,in the conversation i asked him about “EXTENSION” SELLER :what does that means , After that he delivered the custom GIG and it was “python script “ And Not A “Extension”And to setup Script it took more 2Weeks bcz sometimes I don’t have time and sometimes seller doesn’t have time After setting up Python Script i asked him “This is Not Extension “ It is Script” Seller : pay some extra “$” and i will make Script into Extension !! I paid again some $$ and it took him 4-5 days more after that to setup that extension more 1WEEK went and SELLER Is like This is Not possible to Make give Me Another Project i will manage your Money In that Project , I asked him What about Money that i paid for script, Bcz the script is Not Even working , Seller has Told me that he will fixed But it’s been 2 days he is Not Even replying To My Message (This whole Things Is about 2Months ) please suggest what should i do ,1) should i asked for Refund ? 2) leave 1 star ratting ? Please suggest
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How to refund the buyer after the completion of order
darrylros posted a question in Fiverr Questions
Hi, is there a way to refund buyers even though the order is complete and he gave me a five star review? -
Very important thing: Sometimes we really need an option to provide partial refund. This is very common that sometimes we face issues with an order and maybe we need to make a deal with the customer to provide a partial refund. Also, sometimes customer place an order with some wrong gig extras and they want to take the partial refund for that specific gig extra amount. But in that case, what we need to do it fully cancel the order and then we need to take a new order which is a unsmart, unprofessional way as well as some buyers do not like that kind of hassle. If Fiverr can give us an option where we will be able to provide a partial refund and will be able to set the refund amount that will be absolutely great. Definitely, buyer will have option to reject or accept the partial refund. I hope Fiverr will take this matter seriously and will make necessary steps. Thank you.
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Sometimes client ask for to give him partial refund. But there is no way to do it. I think Fiverr should add this feature. What do you think?
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