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Found 6 results

  1. Hi everyone, Apologies in advance for the long post! I have had a successful gig for over a year and a half now. For the past year, my gig has been 'promoted' on a permanent basis which helps generate a large proportion of my sales. In september however, something changed within Fiverr and the promoted gig 'algorithm' which means my gig keeps flicking between being eligible for promotion and not being eligible every few days/week or so. Unfortunately, in the last few weeks, it has not been eligible for promotion at all. Initially, I thought this was because i received a large order cancellation (1 $66 order that was cancelled before I even started, due to a buyer error), however since that cancellation in august (4 months ago!), I haven't had any more cancellations. It isn't because of my review score either, because i have had nothing but 5* reviews since august (and have been a 5* rated seller since i began on fiverr back in 2020). I have spoken to fiverr support numerous times since august, but they keep just telling me that promoted gigs is a beta feature and that if i keep up the good work, my gig will become eligible again. As i say, since august I have had nothing but 5* reviews and no cancellations. What more can i do?! Eventually though, I worked out the cause of the problem. My gig seems to become ineligible when buyers DON'T leave me a review at all. This is something that has changed in the fiverr backend because, since I started on Fiverr, I haven't always got reviews from buyers (despite always politely asking). My 'reviewed' rate is at 77% and i'm not sure what else I can do to increase this (like i say, I always ask buyers to leave a review). I don't see why my gig should therefore be 'punished' and be made ineligible because i don't get left reviews? Does anyone else have this issue? I have asked fiverr support to escalate to their dev team however nothing has changed for me yet. Currently it is killing my gig/income because i am reliant on getting a handful of orders from my repeat customers (who also don't always leave reviews) so it is very hard for me to get the gig eligible for promotion again. Please help! Thanks all 🙂
  2. when my gig promotion is turn off and after the next day my whole accounts gigs are de ranked from the first page to the last (20) page. and sometime cannot show , ( fiver support cannot help me to solve the problem ) . Now i am waiting form the last 30 days to get back into normal , The only solution of the problem is when you gig get back the promotion . My 3 friends face the same issue and their gigs come back in the first page after 10,34,45 days without doing any changing on the gig. Anyone know the solution plz let me know , my earning is now zero from the last month after the gig promotion turn off. My performance performance is 100% and 5 star . i ma very disappointed with this fiver new promotional gig option . i am working with fiver from the last 2 years
  3. Hi there, Hope everybody is doing well. I haven't been using the gig promoted feature for over 1 month now, I have kept my gig promotion button turned off. But suddenly 3 days ago an order got with promotion level. Then I checked the promotion feature and saw that it is turning off but impressions, clicks and orders are counting and the promotional cost is also counting Fiverr. Before me the daily budget select was $ 10, then I made it $ 1. Even after selecting $ 1, I noticed that my impression click was coming. My question is where my promoted feature is totally turned off, how are the clicks, impressions being done automatically and also the promotional cost being counted? Looking forward to the advice and guidelines of all experts and seniors in this regard. Please help me. Kind Regards Nazmul
  4. Hi, Hope you are doing well, let's share gig promote experience. My Experience is good at first time. 300+ spend earn 4K + though my gig price lowest. But the problem is suddenly promote option closed issue my gig is not qualified for the promote though Active 20 +order . I really don't understand about the system . what happen with my gigs. after 14 days I got the promote option back. and i got some knock and order. it was working 4 days then again close . how funny experience 🙂 you can't believe it in 2 week i got 3 time back and close. How about you??
  5. Hello all,My promoted gig features was turn off 4 months ago and i just received notification, It's Enabled now.I don't know, this feature will enable for how much time. If anyone have any ideas, please share. Check out my PROFILE and GIG ! Thanks in Advance!
  6. Hello Everyone! I am very confused about promoted GIG, sometime it starts, sometime it stops. I have checked my GIGs analytics and its perfect even the GIG statics is also good. The clicks, impressions are also good. I am completing the order on time, getting good feedbacks with 4.9 star ratings still my promoted gig is not working. If anyone can check what's wrong with my Profile or GIG and suggest me what I have to do, that would be great. Thank You!
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