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Found 2 results

  1. I need to stop my Gigs from showing up on the search. All Sellers do when they're overwhelmed with too many Orders, or when they're busy for any other reason. So, I tried the "Unavailable" feature. The result ... complete frustration. First, let me explain what this feature did: 1- It stopped my Gigs from showing on up on the search, which is what I wanted (Good). 2- Listen to this, I sent a Custom Offer to one of my regular clients but he couldn't accept it. Why? The following message showed up to him, "This Seller is Unavailable and isn't accepting any Orders at the moment". Even though I (The Seller) am the one who sent the Custom Offer. (Well, it's an understandable bug. They just blocked all Orders without making an exception for Custom Offers.) 3- Here, the comedy begins. I found out that I can normally send messages on the chat but I can't receive them. And when I say can't, I mean that Fiverr automatically deletes messages sent to me by Buyers. (Absurd) So, when a Buyer sends me a message, he faces no problems. But once he closes the chat and reopens it, he won't find the messages he just sent. The problem is that most Buyers won't reopen the chat and will assume that I'm ignoring them. Think about it, what would my clients think when they text me and get no response, without noticing that I didn't receive their messages?! - And here is another comedic part. When I was setting my account as "Unavailable", there was a checkbox stating, "Enable new Buyers on Fiverr to contact me". It doesn't make any sense, how can new Buyers contact me while they even can't find my Gigs in the search? Isn't hiding Gigs from the search the purpose of being Unavailable? As frustrated as I was, I came to the forums to look for a solution. Only to find several topics posted under different sections (Fiverr Questions/Report Bugs/Suggestion) having the same problem that I'm facing. Here is some of them, Before, there was a feature called "Out of office". When we activated it, our Gigs no longer appeared to Buyers while we could use all of Fiverr's features. WE COULD USE THE CHAT NORMALLY, and we could send Custom Offers to only receive the Orders that we could (or want to) complete. But now all we have is the stupid "Unavailable" feature. To summarize, the "Unavailable" feature is useless. We need a feature that hides our Gigs while allowing us to keep our regular clients and receive messages from them.
  2. Hi Mates , Today I've come for taking help in a topic. Someday before I was so much sick, that's why I've taken a leave from my works in fiverr. And started out of office mode. In that time I was so much sick that I can't completed my running order and a buyer canceled an order. Whenever I get back in fiverr I see that my Gigs are lost their rank. Now I'm asking you, how I can get back the previous rank of my gigs? Please send your value able reply, so that it can help me, also the other seller who facing this circumstance.
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