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Hi Community! I received 2 notifications today related to my 2 'Custom Websites' category gigs: "Action Required! Increase your visibility by completing your Gig information." When I clicked the notification, it took me to the edit gig page on the 'pricing' section, where It was written this: I was offering basic price of $60 on one of my gig and $70 on the other gig before. But it saying to keep minimum of $80 or it will receive less exposure so I set $80 starter price for both of my gigs. Secondly, It was saying to check a checkbox 'Functional Website' and change the Metadata like Website type, website features etc. These selections wasn't before there on custom website category gig edit page. So if filled those required fields and submit my updates to the gig. Third thing I noticed, my gig is not now on the search page. I know when submitting an update to a gig, it goes to some reviewing process, so it will back to the search page again after some time. Another thing I noticed that the 'Add Subscription' function is removed from both of my gigs. Well I already don't provide subscriptions on any of my gigs, but this option is removed. Do someone has received the same thing? Any suggestions? I filled everything required and suggested. The only thing I don't want is the gig to de rank.
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Client Requested Refund After Delivering A Month Ago
heavenisastate posted a question in Fiverr Questions
Greetings, I am Heaven. I create NFT art for living. A month ago I had a client who requested me to create 10k NFT images with metadata. My full price is $1000 for this package. The price was to much for them so I asked for $600 and 10 NFTs after the mint. We made the deal and I created the files, made the delivery. I asked them to check and they told me they were going to so I waited. The order was marked as complete and they never messaged me so I asked again. They again told me that they were checking it. Then they never came back. A month later, today, they reached out to me and told me that there was an issue with my metadata and they told me to give them $250 or fix the problem. I have been creating collections for clients and never faced an issue as such. And since I am not a programmer, I use a ready to go program as the generator. I tried to help them as much as I can. I have sent them layer files but they asked me to refund them $250 so they could hire a person to create metadata. Though, since it has been a month I cashed it out from the Fiverr so I am not able to pay them. In normal settings, I ask for extra $10 when it comes to metadata, you can check it on my gigs. I contacted fiverr support but nobody answered yet. However the time is limited since they have to make it ready to mint in 10 hours or so. As an artist, I feel extremely pressured and don't know what to do. Can please someone help me? Sincerely, Digital Artist Heaven. -
I'm trying to post my first gig, but the website will not allow me because of "missing metadata" despite the application showing that all metadata is complete. Is this a bug or am I somehow missing something? Please help ASAP.
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What is Fiverr Metadata? Need a complete explanation.