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Found 3 results

  1. Greetings I am new on fiverr and today i got notification that submit ID for verification and when i tried to submit. i was getting errors because it will show me that quality of your ID is bad and i don't know that why i was getting that error because quality of my ID was too much good, anyways when i submit it for 2 to 3 times they rejected it and in the end they says that contact with customer support. so now i am here and this is my humble request to you that please give me last chance that i submit my ID again more accurately because i have read all of your terms and services and now i have full idea that how to submit ID now my account is tempary disabled and unable to send ticket to support team please help me what i can do it now?
  2. Guys, this is something very interesting that I'm going to share with you. Since it's been over 3 years that I'm doing Fiverr On & Off, Fulltime & Part-time. During my this journey, I considered Fiverr Support one of my best friends (sounds funny? to me as well) lol. Fiverr is becoming a great community & great things come with great responsibilities. But definitely good & bad people are everywhere, so sometime I as a seller encounter issues with Fiverr buyers & I had to reach Fiverr Support which is always my last hope. Whenever you're trying to reach out to Fiverr, try your best to make choice of Right Words write less & meaningful write in a way that they could easily understand your issue because those guys have hundereds of requests to entertain Make proper evidence of the case, and readability of your content should be HIGH So writing less, meaningful & better readability could help to solve your issues quickly. Rabia R.
  3. Hi, I'm not trying to criticize here. But sometimes when you're in a big trouble with a client or a difficult situation. The Fiverr CS is the place we look for answers. So, when I expect a really good answer, I get a copy pasted reply! The biggest problem is this happen occasionally. And please note, I am not saying that they should type it all. But some people just copying and pasting irrelevant text from everywhere. 😰 I had to rate the honest experience in that instance. I never tried to rate other bad experiences that occasionally happened. But if this is getting worst, I'm going to submit experience rating for each and every CS inquiries... Otherwise the quality of the CS will degrade I guess. 🧐 I recently felt like I'm getting replies from a bot first! But after I genuinely disagree and point the issue, a human-like reply was given to me. Does that mean we get automated replies for the problems from bots? I know that some chat bots usually send about acknowledgement info, but do they use bots for replying to inquires too? What do you guys think? Does this happen to you too? 🙁
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