So I have been a seller on Fiverr for over 1 year. I have always maintained a 100% completion rate. I had a repeat client forget about his subscription, and so I had to request that he cancel the order. He has continued to come back for other orders and I am in good standing. This was my first and only cancellation, to date. Now my Order Completion score has fallen to 90%. What gives?! How can I have a 90% order completion rate when I have only had one cancellation...and one that was not my fault.
Does anyone know how to remedy this issue? It makes me wary of using the subscription option.