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Found 7 results

  1. Hi everyone. It is nice to share my experience with you for the first time. My name is Alessandro and I am Italian. I started here on fiverr to try to question myself. To date I find myself having more than 1000 feedbacks with very high ratings and satisfactory earnings and 1502 completed orders. For about a year and a half, I have already achieved the goal to become a TOP SELLER. Unfortunately, after an improvement in the graphics of the gigs, presentation videos, and an expansion of services, every 15th of the month I always find myself in the same place, that is, as a second-level seller. Do you have any advice for me? Thank you very much and good FIVERR everyone !!
  2. Hello, I have achieve all goals to become a level one seller. But still in my profile shows I'm a new seller. In my mobile app it shows the evaluation on 15th of December. Even it was not change. Please can I know why is that. May I need to do anything furthermore? Thank you.
  3. hey guys why I am still not in level 1 I completed all the required today is October 15 and it says 0:00gmt not it is around 11 is there something wrong or it is delayed please let me know and thanks
  4. I got nominated for Top Rated Badge back in Feb 2020. Since then I have maintained my stats but never got promoted. Finally, after waiting for 28 months consecutively, I found the reason for not getting the TRS badge and that reason is: Fiverr system NEVER evaluated my account 😐 Let me explain how I knew it. I went on a recreational tour in August and thus I paused all of my gigs. When I returned back, I had to cancel 2 order (buyer's mistake) and then my "Order Completion" dropped to 89%. This is the first time in my 6 years of Fiverr career that I had to demote to Level 1 on September evaluation. So I was waiting to get the notification of demotion. To my greatest surprise, the evaluation period ended but the system DID NOT demote me to level 1. That was the "Ahhhan" moment when I realized what I am missing to get the TRS badge. My profile was not being evaluated at all! So I contacted Fiverr customer support and explained everything. As expected, they responded with a template response 🙄 After some more struggle, I convinced the agent to forward my case to Fiverr Tech Team so they can look into my account and see what the problem is. I will update this post when I get any update from Fiverr team. Recap:
  5. Its August 16th and 12pm here. but still in my dashboard showing that, next evaluation is in 15th August. What about that !!!!! weird !!!!!!
  6. Okay so I got an order 2 weeks ago, the buyer placed the order without discussing the limitations. She wanted to automate something using the free plan provided by IFTT. But the free plan didn't support what she needed, we both agreed on cancelling the order so I initiated the order cancelation request. She accepted it and the order was cancelled. BUT as soon as the order was cancelled, my order completion rate dropped to 67% and now it is 50%. How is this a just evaluation when something that's requested by the buyer isn't doable? OR if the buyer isn't open to suggestions? Why do we, the sellers always have to pay the price? Why can't Fiverr take into account issue like this when evaluating a profile? It's just a bot looking at order completed vs orders placed and then assigning each profile a number, if that number falls below the threshold, you're ripped off of your badges and levels and you're left there with nothing for a month (or more) FOR NO REASON!! Something that you spend months or even years on achieving is taken by a bot FOR NO REASON! How is taking badges and decrementing the scores just when you only have ONE option, cancel the order.. when you know that cancelling the order would cause a deduction in your scores and also you'll be ripped off of your badge and levels, something that most of the hardworking people here spend months and years to earn. Oh and for almost 2 weeks I couldn't find a way to submit a support ticket because the Support page in the footer only has some help docs which don't help with situations like this and the My Support Requests has no option to submit a new ticker, the only way is to open a previous ticket and there's a button to add a new one which doesn't make sense (I saw that button today). I think the button should be on the main page where all the support tickets are listed. Also, the Contact Us button at the bottom right on that page has a bug, when you click it, the button disappears (I tried 3 different browsers and also my phone - same issue). What do you guys have to say about this? Shouldn't Fiverr change it's policies about profile evaluation or order cancellation?
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