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  1. I am a digital artist and I offer to draw people's characters in my style. So I have a potential client, we've discussed how they would want the character to be drawn and that it's going to be an illustration for their book. I offer commercial use in my gig extras, but they asked if it is possible to pay for commercial use at a later date as the book is in the works and probably won't be published until some time. How would I go about responding to them?
  2. okay so it's the 1st order which i turned in late. it was showing 1 minute late but when i went to my order page and opened the late section there were not any late order. so idk was my order marked late or on time?
  3. When we working on a project ,some times we need more time.Incase If buyer also happy to extend the delivery time: 1)will that reduce our rankings and impressions? 2) Is it bad practice to extend the delivery time(if buyer also haapy to extend the delivery) ?
  4. I have an order that is very late because Bayer wants more work from me. I sent an extended delivery request. By then the delivery time had also arrived. The buyer was new and he did not know how to accept, and he was saying that at present he does not have a laptop. I have told him with the help of screen shots and video how to accept on phones. The buyer is now offline for 14 hours. What do I do now ?Will this affect my account?
  5. Hi, The option to add a work sample is not showing when I go to deliver the order to the client. The place I marked in the 'image' is supposed to show an option where I can choose if I want to add a gig sample. Which I can turn on or off. But there is no option here on my account.
  6. Hello , hope you all are doing good ! I've a doubt suppose I make a delivery on Date 01/01/2022 , the buyer has not either accepted or rejected it , so according to Fivers norms it will be auto-accepted on 04/01/2022 if buyer takes no action (3 days from date of delivery) but , if I make a delivery again on 02/01/2022 then that 3 days will be counted again from 02/01/2022 (ending at 05/01/2022)or it will be same 04/01/2022 .
  7. Does anyone know about how to calculate On-time delivery rate ?
  8. Hi, guys. A customer is requesting me to deliver an image without watermark, allegedly to “review it with his customer” and says that he will approve my delivery after his customer gives it a green sign. To be honest, this sounds like a scam to me. What I would like to know is how can I cancel his order without that affecting my Fiverr score? I don’t want a scammer to ruin my rank on Fiverr.
  9. I delivered order 3 days ago. But after 2 days of delivering, buyer open dispute to cancel the order, but did not give any revision. I rejected the cancellation request and we're agreed that I'll deliver the order again, but order status is still delivered and 3 days passed. My question is, as three days have been passed, why Fiverr don't mark that order as complete. (Although I'm preparing revision for client but order is not in dispute nor in revision status)
  10. Hello everyone.. i am new in fiverr.. i got an order. I have 3 questions.. hope you all help me out. 1. Basically i deliver my order 12hours before...but after 2 days, today buyer request me for revision. and now i noticed that fiverr shows ,my delivery is being 1 day late..but how and why? 2. i want to know that how to accept revision request? can anyone please show me screen shot?cause i couldn't find it. My pc does not show any revision request,but my mobile shows that revision request... 3. how to deliver revision works?i mean is there any specific option for revision delivery? or something? if you share screenshot,then it will more helpfull for me. thanks in advance...
  11. So after I delivered the order, client asked for a revision in which he said that he will provide details later as he is dealing with family problems. A client said that he needs 2 days. I don't want to hurry someone who is going through tough times. Could taking more time on revision be bad for my profile?
  12. its near delivery time, and the buyer not responding and i cant work further without the feedback, what should i do?
  13. I don't know what happened, My Order completion and On time delivery percentage drops daily, even if I completed some order, next day, it will drops again, please can anyone help me with what I can do about it.
  14. What can you do when a buyer send you a revision at eleventh hour( half an hour before delivery time)?
  15. Does a seller's Nationality determine how successful he can be on Fiverr and does buyers have preferences for sellers from specific countries/continents?
  16. Hi everyone, Hope everyone's healthy and doing great. I have some questions and concerns related to my on-time delivery rate. I've been a seller for quite awhile but I don't work frequently due to some reasons but I've kept my other metrics 100% except my on-time delivery. I got my last order from a client suddenly without any discussion and for some reason didn't get a notification right away. In short I was late on my delivery and the client wasn't upset at all but my delivery rate went down from 100 to 85-80 percent. After I didn't get any orders even though I'm working with another long term client but those orders take time so the problem I'm facing right now is my delivery rate automatically gets lower and lower e.g after my last order it went from 85 to 75 and now it's 67 percent even if I didn't get any orders after the first one. I'm a little confused and concerned because it's easy to get your rate down from just one order and hard to get your metrics up and positive again. I'll appreciate any guidance or direction from you guys. Thanks in advance for reading this and sharing your knowledge.
  17. Hey guys! Nice to meet all of you! I just started to work here, and have some problems, maybe somebody can help me 🙂 I didn’t attached my work to the portfolio when I sent it to customer. Is it possible to attach it now ? I see only his review and don’t see my work near it (( And the second question is, can I delete work near review, because customer doesn’t want to show it ? Thank you so much !
  18. Guys Plz Considered Carefully Plz :(( When i Got New Order On Fiverr in laptop For example order of of 2 days suddenly it become 1 day in laptop . In Mobile The Time is Ok i also correct the time of browser but i dont know it is a glitch or some thing.. And Also Tell me 2nd thing that what is delivering on time rule means Customer Support Says Your first message is a start . I did not understand this Plz Explain me this little.
  19. The first time this has happened. Seller delivered a great product on time and despite clicking 'Yes I Approve Delivery' button, the order is not showing as complete, so I cannot tip or leave a review. This issue is happening across all the platforms I have Fiverr. on.
  20. I recently ask the client to extend the time for completing the order. When he accepted the request, I noticed fall in on time completion rate from 90% to 80%. Do anyone know the reason?
  21. Greetings People ! I hope you are having a great time. Last night I made a delivery, the deadline for my project was 3:55 AM and same is the time of my delivery. I am wondering why the clock is still running? Here is an image of the Order page, where it says that order is delivered. However, in the second image you can see that the clock is still running. This second screenshot is from the inbox. When the client accepts my delivery, will my order be considered late? Or in second case if he opens a revision request, what are the odds that I will face? I am not sure how same orders behaves differently in inbox and on the order page.
  22. Is it possible to increase order price after delivery ?
  23. Hi Community! I delivered an order to a buyer. It was a 30 days delivery of a website project that was completed and delivered. The buyer took modification request and mentioned that he wants to extend the delivery to more 14 days because he wants his team to take a review on the completed project and his team members are on vacation. So should I keep the order active and wait until 14 days? As all the work has been already completed and delivered as per requirements. Or what's your suggestion?
  24. Hello. A new client has asked me for a special design that is not in any of my gig. I have accepted, but I don't know how I am going to deliver it to him. what fiverr method should I use?
  25. Hi every one i have a very simple question. Which thing is more helpful while delivering project should its be delivered on time or we can submit the project before time? I am waiting for all of yours positive responses. Thanks Alot
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