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Showing results for tags 'customers'.
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I've had a Fiverr account for a pretty long time now, I have 3 fiverr gigs but I haven't had a single message from a customer, why is this happening?
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Hi! I am an illustrator. I have a regular customer who always orders illustrations at one of my gigs, and recently I created a new gig which is almost identical to my previous gig, only this one is more premium. My question is, can I direct my regulars to book my new show so I can get a review of my new show? Thanks Fiverr!
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My customer placed an order through my buyer request about 2 weeks again. I asked her several times about the task related details and whether she is satisfied by my service up till now. But she has not responded to even a single message. Plus, the order she has placed about the site is a little weird too. What should I do? -
"Kindly send me a message on WhatsApp" "Let's talk on WhatsApp and I'll give you all the details" 3 customers have told me something like that recently. They want my service, but they want to communicate on WhatsApp. I'm not interested in talking on WhatsApp, that's what the Fiverr chat is for, right? So what should I tell them? How can I answer them?
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TL;DR in bold Hello, I have been turned down twice already because the people that I send offers on buyer requests want me to talk to them via WhatsApp. Yes, that's a sign that I have to install and make an account in the said social media platform. But I'm curious, what's stopping them from chatting? One can attach files and type text. What does WhatsApp have that the messaging service of Fiverr doesn't have? I know that people judge gigs, and if the gig is low rated, people might not consider it? But how am I supposed to get rated if I don't get orders?
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