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Showing results for tags 'customer support doesnt answer'.
Hope everybody is well I had a $ 750 order, where I had been working for the last 20 days. This was the work of the client's CRM database. I have been updating the database for a long time and have worked with the client as a sample and approved it. I have asked the client many times to check my work. I delivered the work and after that the client's excuse started. He says my work was not right. And that's what he's saying wrong. And the order was making new excuses for canceling. I talk to customer support in this situation and they let me know that sometimes such clients have to manage and give a lot of advice. Last said "I have forwarded your inquiry to the relevant team for further review. As soon as I receive an update I will let you know by following up on this ticket". Last Thursday at 09:32 time Fiverr gave me this message. In the midst of this discussion I noticed that the order had been canceled from Customer Support and had not yet given me any updates. I'm still waiting for update Because the ticket is not closed yet. If a seller makes a mistake, Fiverr refunds the client. So what action does Fiverr take if the client cheats with seller? Does Fiverr only support the client? Please See Attached image