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Found 6 results

  1. Hello. A buyer bought my gig 2 days ago. She didn't read my gig properly. She bought my streetwear t-shirt gig but asking for a jogging suit design. - It's been a day but I can't even start the order since she said that she attach a sample but there is no any sample attached. I keep asking for her to resend the attachment but she didn't respond at all. - Couple hours later, she finally send me a message to refund the order. I'm so upset. Why did she even order in the first place? How do I deal with this. I'm a new seller and I'm so afraid that this will ruin my completion rate. 😥
  2. My order completion got down on the day I have reached the level 1 criteria. After completing 1 order It is 90% now. When do I get the level 1 batch?
  3. So I have been a seller on Fiverr for over 1 year. I have always maintained a 100% completion rate. I had a repeat client forget about his subscription, and so I had to request that he cancel the order. He has continued to come back for other orders and I am in good standing. This was my first and only cancellation, to date. Now my Order Completion score has fallen to 90%. What gives?! How can I have a 90% order completion rate when I have only had one cancellation...and one that was not my fault. Does anyone know how to remedy this issue? It makes me wary of using the subscription option.
  4. Please, could you tell me, anybody, how to increase my order completion rate? My order completion rate is 85% now.
  5. I recently ask the client to extend the time for completing the order. When he accepted the request, I noticed fall in on time completion rate from 90% to 80%. Do anyone know the reason?
  6. Hello, I've been trying to connect with customer support for a week. Instead of responding to my problem, they keep marking the problem as solved. I have had one cancelation in the past 60 days after competing five other orders yet my rate is sitting at 60%. When I ask why my rate keeps dropping instead of increasing, no one has an answer. This is making me want to cancel my account.
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