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Showing results for tags 'bad customer'.
I had a bad problem. The buyer asked for a small gig, paid very little. I also tried to work hard, but then he request me to modify it many times, the revisions were sometimes different from each other. The buyer is very demanding. But I still tried to complete it. After completing the application and give the rating. He wanted me to continue working on another project but I say NO because he was trying to take advantage of me. A few hours later I saw him cancel the order through Fiverr CS, I was really shocked and I couldn't find a reason to cancel it in the mail or anywhere else, no explanation. I AM QUESTION TO CANCEL ORDER FOR NO REASON, WHO WILL PROTECT THE SELLER?
The service I offer is a screenplay coverage service. Customers pay based on the type of screenplay they have: $25 for a short, $40 for a pilot, and $55 for a feature. Additionally, the word count they receive also depends on the package they choose: 750 words for a short, 1,000 words for a pilot, and 1,200 words for a feature. The customer I'm dealing with has a pilot, but wanted to pay for the short package. I let him, but with the understanding he gets the short word count (750 words). Here's the issue, though. After he submitted the pilot, he literally added an additional 29 questions for me to answer. Because of this, I ended up writing him 4,400 words instead of the 750 word max the package includes. I wasn't too happy about the extra work I had to do, but I like the guy, so I was okay with it. Once I was done answering all these questions, however, he put my order in revision because he has some 'follow up questions' he wants answered first. He's done this before where his follow-up questions literally go on daily for weeks. So, I guess my question is: how do I get this guy to stop taking advantage of the Fiverr conversation platform and revisions option without being rude? He's a loyal customer, so I don't want to antagonize him. Also, is he in any way violating Fiverr's rules?