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Showing results for tags 'bad communication'.
....a buyer's communication is absolutely...well...garbage. Any ideas would be much appreciated. Is there any way that I could sack a buyer without hurting my OCR or any of my ratings? I provide web design, a client 'out of the blue" (while we were exchanging messages about getting assets together and what things he wanted) bought one of my related gigs. The gig is due by Tuesday evening - it's now Saturday evening, there is no way it's going to be finished on time. It's only a homepage, pricing, registration and thank ypu page as well! I'm asking simple questions of them about what they want and supplying helpful images to make referencing elements/sections on the page easy and to make sure we're both talking about the same thing.. Instead of an answer related to the question, I'm just getting irrelevant, random 'musings' about fonts and colors. I run a niche web design agency away from Fiverr and it's easy to help keep clients focused. On Fiverr, I've run into this a few times, but I've quickly learned, it's all about your ratings as a seller and upsetting buyers is not a good idea! So really, in this case, is it possible to sack the buyer and not harm my ratings? Thanks to anybody, who can help! Tom
Hi all, so recently, I received a few messages from buyers who ended up having broken English. Although I would understand what they are trying to say, but the worst part is that I cannot understand fully what they want. Some of them would send me the requirements and expect me to fully understand them and even explain to them what they want from me to do correctly, or I am not worth their time. Here are some examples... I received a message from a buyer who wanted me to do their assignment. The assignment was a simple algorithm to which I agreed. The buyer failed to explain to me how exactly I should do their assignment, so I ended up only doing the algorithm which they wanted, sent the code to them and then, asked me that I should have had connected the code to their assignment. To connect the code to their assignment, I had to access their university portal page which only they had the access. I hence cancelled the order. Another message I received from today, was a buyer who would send me messages with only a few words expecting me to understand exactly what they wanted. The buyer sent me their requirements of the project which was so difficult to understand. The buyer expected me to fully understand it so they will think that I am a good candidate to work for them. This is terrible, as this buyer was so unresponsive and I didn't continue. I ended up blocking both of these buyers so they won't ever try to contact me. On the other hand, I have had some great buyers. An awesome experience working with them. Having great communications skills and you would know exactly what they want right off the bat. That's the main reason why I am a 4.9/5 stars seller. Still working my way up to reach Level 1. Have you guys ever dealt with buyers like this? If so, what have you tried to understand what they want? What did you ask them? Help will be much appreciated!