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  1. This article may help you understand how Fiverr works: https://community.fiverr.com/forums/topic/293675-%F0%9F%93%88-fiverr-simplified-get-matched/ This is also a good article on marketing: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  2. Hi @damith9393, You might be interested in these links: https://community.fiverr.com/forums/topic/235903-why-your-impressions-and-clicks-are-down/ https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/
  3. Hi @razib_biswas, You don't need to cancel your gig or your profile. Stick with the profile that you have. You also don't need to reach out to Fiverr Support because there's nothing that they can do to help you. It's natural for gig positions and impressions to go down, especially if you have two recent cancelations. Cancelations remain on your account for a rolling 60 days. The good news is that you can recover from this. Here are some things that you can do: If you have no impressions, you need to make your gigs more relevant. You can do that by following these tips: https://community.fiverr.com/forums/topic/293675-📈-fiverr-simplified-get-matched/ If you aren't getting clicks and orders, it's time to upgrade your gigs so that it appeals to your buyers: https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/ Here's a great article on how to market yourself: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  4. Hi @emmaanimator1, if you've had a negative private review (which you'll never see), that can cause your impressions to tank. Usually a negative private review can stay on your account for 90 days or more. The best remedy is to get more orders with positive private reviews to boost your seller performance so that the search algorithm sees you as more relevant (and will make your gig more visible). This can be difficult, but there are ways to get orders without depending on Fiverr search or promoted gigs. Here are some ways that you can market yourself: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/ This article contains more from the same forum member on how to get out of the sales slump (note: instead of Buyer Requests, consider Buyer Briefs): https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ If you are on Seller Plus, there's other ways to bring in orders that are not based on organic search (such as offering past buyers coupons). When I do get buyers, I get an average of 5 orders per buyer due to planning ahead. While working on the current order, I always talk with the buyers about their needs and future projects. I have some buyers that are discussing projects that they want completed 6 months to a year from now. The more repeat buyers that you get, the more resilient your business will be. You can have 0 impressions in search, but have a thriving business because of your repeat buyers.
  5. This is a great article on how you can market your gig: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  6. Hi @mttoufiq, Here are some good articles to help you pull yourself out of the sales slump: Here are tips to get more orders: https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ Here's how to increase your conversion rate: https://community.fiverr.com/forums/topic/263159-many-clicks-but-no-sales-read-this-a-guide-to-improve-conversion-rate/ Here are some great tips on how to market yourself: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  7. HI @jawadkhalil267 - I don't do any marketing on social media because most of my buyers are repeat buyer. This article on marketing is really helpful: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  8. Hi @dev_jaed_hassan, Stop worrying about how to rank your gig - think "relevance" not SEO. This article here should help you understand how to improve your impressions so that buyers can find you in search: https://community.fiverr.com/forums/topic/243824-welcome-to-fiverr-30/ If you want to do some marketing, this article is very helpful: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  9. Introduction – This is not a list on how to make gigs. This is for gigs that are already made that are under-performing, need an overhaul, or just need somewhere to start for self-evaluation/education. It does contain a few general-information bits, and can help during gig creation, but that is neither the focus nor the intent. For more information on any of the following sections or points, please see ‘Other Resources’ under (RRD) at the end of this post. Sections: (To find a section more easily, use your browser's 'search' or 'find in page' options to jump. Include the parentheses.) (TCT) Title, Category, and Tags (DES) Descriptions (IMG) Images and Video (PPD) Packages, Prices, Delivery Time, and Work Queue (FAQ) Frequently Asked Questions (PRF) Profile (CPM) Common Problems/Missteps (a.k.a. read the TOS please) (C&C) Conclusion and Contribution (RRD) References (in order of appearance), Other Resources, and Disclaimer Please note: If you want to comment, please mention one or two of the points or a section that you found particularly helpful to you. (ex: I liked (PPD) and (FAQ) point 2!) Questions for clarification of a point are also welcome. (ex: I still don’t understand (IMG) point 1, can you elaborate?) Any hearts/reactions to this post are much appreciated! Any ‘empty’ or Zero-Context comments, however, are at risk of being flagged as Off-Topic, as per the forum rules. *Where does it say that?* From: https://community.fiverr.com/forums/topic/253722-community-standards-forum-rules-2021/ Thus: this thread is NOT for 20-character posts saying ‘thanks’ or ‘so helpful’ or ‘great tips.’ These are considered off-topic. Title, Category, and Tags (TCT) – 1 ) A gig’s title should be kept simple and will become the permanent URL for your gig. The title can be changed later, but the URL cannot. (See: Creating a Gig, SEO Tricks for Gig Titles, and How to Rank Your Gig for more.) – 2 ) The main category is set on gig creation and can’t be changed, though the sub-category can. *What about a category split?* On a rare occasion, Fiverr will split categories and a gig might no longer be good fit where it is. You’ll either have to modify it to fit, move it to a more correct sub-category, or create a new gig in a better fitting category and salvage what you can from the original. – 3 ) You’re only permitted 5 tags per gig, so choose carefully. Think, ‘if I was looking for a service like this, what would I enter in the search bar?’ Descriptions (DES) – 1 ) Do you offer unlimited revisions, 100% money back guarantees, or 100% satisfaction guarantees? DON’T. These are never a good idea. The first two imply that you’re not confident in your work, and all three attract scammers. Don't make promises you can't afford to keep. *Exception!* The only exception to this “no unlimited revisions” rule is if you have rock-solid, scammer-proof measures in place to protect yourself. See (FAQ) 1, 2, 3. If you go this route, it might be best to only offer unlimited in your highest package. The drop-down menu for revisions goes from 0 to 9, which should normally be plenty for any gig, and any package. When a large and multi-million-dollar business offers money-back guarantee, it’s because they can afford to absorb the cost of a returned good. Freelancers can’t afford to risk loosing a large sale for work already done to the whim of a dissatisfied client. Besides, Fiverr already has a refund system in place, so you don’t need to include it. While I agree that aiming for 100% satisfaction is great, there are too many witnesses and stories where offering ‘guarantee’ has forced cancellations. If you want to put this in, be very careful of your wording, so that there can be no loophole. – 2 ) The first sentence in every gig should mimic its title, to reaffirm what you’re offering to do. Window-shoppers have a short attention span. Don’t copy/paste, however: create a new sentence. – 3 ) Your gig descriptions need to clearly differentiate what perks are part of which package. It’s also a good idea to mention the bonuses you offer. *Why should I?* If a buyer is confused, they’re more likely go elsewhere, rather than take the time to puzzle out what you’re offering. Buyers fall on a sliding scale of casual to professional. Both extreme ends are the least likely to spend that extra time on your gig when they could be looking at others. Format should be simple: Basic is A and B, Standard is the above plus C, Premium is all the aforementioned and D.(See also: (PPD) point 1) – 4 ) It is important to be brief in your descriptions, but being clear is even more important. Lists are useful to convey information, but if you have more than five bullet points per header, you have too many. *Clear and brief? How?* Think slideshow presentations. Concise, edible, processable bites. Not info-dumps. Lists are easy to skim, but also a bit lazy. Construct sentences. Use as many words as needed to be thorough, but don’t use filler and fluff just to meet a character count. If you somehow do still have characters left, see point below. – 5 ) If you want to mention a particularly relevant qualification or certification, it should go at the end of the description. Your gig should be about your client, not you. *But isn't this important?* Think of the ‘who, what, where, when, why’ order. Fiverr already provides a place in your profile for credentials. It’s worth repeating: Your gig should be about serving your client, not bragging about you. As a client, I don’t care about where you got your left-handed-puppetry degree, I want to know you can do the job. See also: (PRF) section. – 6 ) Related services shouldn’t be listed in the gig description. You can mention that you offer other related services that might better fit a clients’ needs, and/or make a FAQ that mentions them, but people can see your other gigs from any of your gig pages. *What if a different gig is a better fit for a buyer?* This is not a hard rule, but you’ll often run out of characters before you’re out of important and relevant things to say. The gig description character limit is 1200 (which includes formatting). You’re permitted up to 10 FAQs, so it’s easier to detail other related services there. – 7 ) Formatting should be consistent within a gig. Caps-lock, bolded text, and highlighted text are hard on the eyes and should be used sparingly. *A further note on formatting and consistency:* Headers are the only known use for bold in a professional manner, as it helps organize important information, such as in this thread. If you need bullet points, make sure to use the same style, and that the points align properly. You should also strive to be consistent between gigs. Too many different styles, formats, and arrangements look unprofessional. Images and Video (IMG) – 1 ) Your gig images are usually the first thing people will see, and a poor first impression will drive people away. “You never get a second chance to make a first impression.” *How many should I use?* Fiverr starts at three images permitted per gig, so consider maxing out, but don’t use filler images. (Upload in the order you want them shown.) If it doesn’t help convey relevant information, leave it out of the line-up. The option for three is more important for gigs that offer visual services, as this is the best way to show samples of your work (if you’re worried about art thieves, consider using watermarks and/or include your username in the image). Also don’t use the same sample between gigs: this implies you don’t have any more samples, and that you’re lazy and are taking shortcuts. Lastly, make sure your images all match what you offer. See point 3. – 2 ) Always check your gig thumbnails from your profile. This is an easy way to approximate how the images will appear in a search. *Image dimensions:* Using the Paint program, thumbnails measured 293 x 176 pixels W x H, and in the gig appear 707 x 410 pixels. (This can differ depending on browser, mobile app, or even between monitor resolution. I’ve seen other ratios for thumbnails, such as 225 x 135 and 230 x 142) These don’t all scale to the exact ratio, so give your images a decent margin for error and variance. See also point 4 below. Keep in mind that you can upload larger images that can be viewed at a larger size from within the gig, but stick to horizontal orientation whenever possible and also remember that shrunk images don’t always look as good as the full-sized. – 3 ) Content of images depends if your gig is more service or goods, but it must be relevant and accurately represent the gig. *Example:* Goods are a bit easier than services, as you’ll want to share samples of your work. Try to portray the different packages you offer. Service gigs are trickier, as you have to portray an action, so research what others gigs in your category show. You working at your workstation might be a good start, but be sure it’s clean, uncluttered, and check the lighting: if necessary wait for a day that’s not overcast. – 4 ) Using words in your image is not bad, but do some research into what makes an effective slideshow presentation. A lot of the same concepts apply (ex. the 5/5/5 rule). *What to consider:* Any important text needs to be readable: consider the size, font, color, style, location, and how they contrast with the background. Note: images tend to be cropped oddly if they’re too tall or wide (See point 2 above, (DES) point 4, and: Gig Images Dos and Don’ts ). – 5 ) All of the above apply to video as well, but specific to video is sound. You don’t need the most expensive equipment, but IF you want a video when your gig category doesn’t require one, don’t use robo-voices. *What are my options?* If you speak the lines yourself, do multiple takes: try putting the microphone in different spots, try talking slower, try hanging a few blankets out of view of the camera to reduce echo, and, if you think it will help, consider subtitles. Most importantly: smile! If you add music, be sure it doesn’t overpower your words, if you’re not sure the balance is good, ask a few other people to listen and give their thoughts. If you want to record just audio and have something else as the visual aspect, be sure it’s not too distracting from what you’re saying, or what the viewer is reading, if you go with the next option. Lastly is no spoken words and only text. If you do this you must leave the words on-screen long enough to be read. You might have to play around with the timing a bit, but for basics: time how long they take to say out-loud; this should be the minimum time on-screen. Packages, Prices, Delivery Time, and Work Queue (PPD) – 1 ) Not every gig needs three packages. If there’s no difference between your packages, you don’t need three. What counts as a difference? Quantity does NOT. Quality DOES. If you want to offer extra quantity, make it a bonus and don’t forget to add in the extra time it will take. – 2 ) Package titles should be kept short. If possible, sum up the package in one or two words. The package description should be an expanded thought, though it doesn’t need to be a complete sentence. *I'm confused...* If you can use the same title for all the packages, see point 1 above. If you find you want to make the titles generic (such as copper, silver, gold, platinum, diamond, etc.) ask yourself if there’s enough of a difference between the packages. Using the art category, for short-title examples: Faces/Heads, Bust, Waist-Up/Knees-Up, Full Character. Or: Sketch, Line-art, Flat-Color, Flat Shading, Two-tone Shading, Gradient Shading. A description for a “Sketch” package might be ‘scanned pencil sketch of your character’. Remember that full package details go in the main gig description. – 3 ) Every category is different in scale, scope, and type. This is where research and self-awareness of ability and skill are important. Your prices need to be reasonable to the buyer, but not undersell yourself or your work. *How do I figure this out?* If you don’t already know your speed-to-work ratios, make up a practice order and time yourself, beginning of project to end (including delivery). Know this will be different at each package level and vary if bonuses are involved. If your gig involves research or typing, you’ll need to translate word-count into time, and include any research time in your cost calculations. (This mock-project has the added bonus of being a potential sample of your work.) – 4 ) Always ask ‘how long will this take under the best conditions,’ and ‘how long will this take under the worst conditions,’ if you think 16-20 hours, split that into three to five days estimated schedule, give yourself that extra window of time (all-nighters aren’t healthy). *Shouldn't I push myself to that lower estimate?* Yes, absolutely yes, but you know that saying: ‘hope for the best, plan for the worst.’ Optimism is a great force to the freelancer, but here another line for you: It’s going to someday rain, have an umbrella ready. Important see also: (FAQ) point 4. (Sub-note: The Fiverr-provided “Out of Office” mode doesn’t quite work as one might expect, which can disrupt any best-laid plan.) – 5 ) Use your time estimate and calculate the per-hour rate based on of someone of your skill level. This will change as you learn, grow, and practice, and when you’re new it’s best to slightly overestimate time and underestimate wage. *My math says I'm working at $0.15 an hour!?* This is the reason to do that math and make that practice order. If you find your skill is only at that rate, and are determined to pursue it, consider trying something you’re more skilled at while you improve your skill at the first so that you are worth more than that. This is also why you shouldn’t compromise on your price if your time and talent is worth more. – 6 ) If you want to be able to offer discounts, you’ll either need to mark-up your listed prices, or be willing to take a loss. When making your calculations, in addition to labor cost, also be aware of materials costs and overhead/operation costs, such as the Fiver commission fee (TOS), Paypal/Payoneer fees, and bank fees. – 7 ) If you haven’t already, be sure to adjust the maximum number of orders you can have in your queue at any given time per gig. *Where is this option?* This is found under the Gigs option from the Seller banner, then clicking on the gig to expand so you can see a switch and number box. Properly setting this is another reason to make a practice order, so you can get an idea of how many projects you can handle simultaneously at any time. (Also be aware of having overlapping orders from more than one gig.) Frequently Asked Questions (FAQ) – 1 ) Every gig that offers revisions needs to mention what revisions include and sometimes what they don’t include. Setting up your boundaries before hand can save you a lot of trouble later. *For example:* Q: What qualifies as a revision? A: If I make an error in the finished job that is clearly in contradiction to the original specifications of the order placed, I will fix the error at no charge. Revisions do not include change orders. – 2 ) Q: What is a change order? A: Please see https://en.wikipedia.org/wiki/Change_order for more information. Any requests made before the product is delivered to any stage of the project already completed and verified by the buyer will also be treated as a change order. *But, what is it? Summary, please.* ‘Change order’ or ‘variation order’ is a project management term: In short, if a buyer’s change to an order costs me, that cost is passed on to the buyer. – 3 ) Q: What if I do need a change order? A: Change orders can be expensive. It’s important that the original project is thorough in details. I can and will charge according to the amount of work that a change will cause, per change order. If this requires starting over from the start, it will constitute the cost of a new project. – 4 ) Any project that takes longer than a few days or has multiple stages should have a regular communication schedule. In relation to (PPD): when estimating time, stage-reports and needed feedback from buyers also need to be considered in schedule. *Example and caution:* Q: What communication schedules do you offer? A: This depends on the package, but I will report the completion of every stage. OR A: I’ll message a progress report every three days. This heavily depends on the scope of the work and the duration of the project, so it doesn’t necessarily mean daily reports, but if you DO say you give regular updates, be sure to stick to it. I will caution, not all buyers will respond to communication, so you have to be ready to be talking into a vacuum. This also means making sure you have everything you need from the client to finish. If you don’t, and the buyer doesn’t respond, you may have to cancel the order. See: (CPM) point 7. – 5 ) As you’re researching gigs in your categories and competition, look at the FAQs and see if there’re other Q&As that pop up often and answer them in accordance specific to what you offer. Also, as you get orders, you might notice a frequent question. If you find you make a default answer to address it, it should probably go in your FAQs. Profile (PRF) – 1 ) Be aware that the formatting you use for your profile description only shows properly in the gig, and not on your profile itself. Bullet point lists don’t belong here. This is the part about you, the gigs are about what you do. Experience and skill is important, and this is the place to mention that. (Minimum of 150 characters needed.) (The profile itself already has places for Education and Certifications.) – 2 ) Be honest about your level of English: Transparency is important for successful communication with clients. Because this is done with text on Fiverr, your level needs to be based on your written skill level. Even native speakers might not be fluent writers. *How can I tell my language level?* These are not official, but should give a rough idea: “Native/Bilingual” means it was the first language you learned or in tandem with another to the point you might not know which language was your first. “Fluent” means near indistinguishable from a native speaker, that you might be mistaken for native. “Conversational” means you can have a back-and-forth with another speaker of a given language with little need to rephrase to get your point across. “Basic” means you can communicate but rely heavily on dictionaries and repeating instructions more than once or twice to be sure you’ve understood. – 3 ) If your primary language isn’t English, consider adding your native language to your profile as ‘Native/Bilingual.’ – 4 ) If you’ve explored the options on your profile, you may have found the Skill Tests. These currently have no active benefit to Sellers unless a Buyer specifically looks for them. Relevant results cannot be placed in gigs and they can only be seen in the Seller’s profile. If a Seller does check, however, it does lend credibility to your claims. You can choose to not display the results. *Exception.* Be aware that a few gig types do require taking and passing certain tests, such as English proofreading gigs. List of Skills Tests that can be taken – 5 ) The little 70-character spot that appears under your username is a perfect place to reinforce you as a person. *What should I put there?* It’s a bit like a signature, so keep it professional. A formal statement is great, like what you might find on a business card, but something clever or witty (like a catch-phrase or tagline) is fine, too, as long as it backs up or supports you and/or what you offer. Common Problems/Missteps (a.k.a. read the TOS, please) (CPM) – 1 ) Fiverr doesn’t like it when their logo is used in gig images. (Fiverr TOS) *User Conduct and Protection, Section: Violation* Subsection: Proprietary Restrictions "The Site, including its general layout, design and content, is exclusively owned by Fiverr and protected by copyright and trademark law. Fiverr®, Gig® and Gigs® are all registered trademarks owned exclusively by Fiverr." – 2 ) Identical gigs are against the Fiverr TOS. If you can use the same image/description interchangeably between the gigs without edits, and the gigs still make sense, they’re far too similar. *Section: Sellers, Sub-section: Gigs* (truncated list) Gigs and/or users may be removed by Fiverr from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials: Intentional copies of Gigs Gigs misleading to Buyers or others Identical gigs also mean you’re competing with yourself! Fiverr is competitive enough as it is, you shouldn’t dilute your review and order pool. – 3 ) URLs must be Fiverr TOS compliant. *What is allowed?* The list can be found here, under the Managing Gigs header. Note: If you use a URL in your Gig, which is not in the above list, your Gig may be denied. Repetitive violations may also cause an account to be restricted. – 4 ) Don’t steal another persons samples (Fiverr TOS). If you claim to have original work, be completely original. (See point 1) – 5 ) Don’t offer 24/7 availability (even if you’re part of a team): People need sleep. Don’t offer lifetime service: It’s a promise that you can’t guarantee. *Why?* If people want to talk to you they will. If they’re impatient, do you really want to risk working with someone who’s constantly bugging you for updates? Yes the client is important, but you as the seller are too. You are freelancer on Fiverr, and all communication is supposed to be within the platform, you don’t have true direct contact with your client. – 6 ) If your written English isn’t fluent or better, don’t offer services that require that skill. Visual arts are more lenient, but a gig still needs to look professional. Be honest about your skill level and remember that this is an English platform (Fiverr TOS). *Expound?* Even native English speakers and writers can make typos, but if there are several English errors in a gig and/or profile, you’re much more likely to be passed over. The forums are a good place to practice, but you need to interact with native/fluent speakers or you risk picking up on bad habits. Feel free to ask for help, but do NOT expect others to do the work for you. Someone who points out that you need to work on capitalization or warns not to use familiarity terms is helping and offering guidance. If you don’t understand something, ask. See also: (PRF) 2. – 7 ) You’re ‘requirements’ aren’t marked as ‘required’. Double check that, if you need something specific from the buyer to do the job, list it individually in the Requirements of the gig, and be sure that the “Answer is mandatory” box is checked. Conclusion and Contribution (C&C) – Professionalism includes consistency and honesty, and there are many things that can turn buyers away. Failing to plan is planning to fail. Know where you want to be, research, and make a plan to get there. If your gig needs an edit, make it. If the gig doesn’t, don’t. Edit as much as needed, but as little as possible. Special thanks for helping to: all forum Regulars and regulars, forum moderators and administrators, the Fiverr Sellers Help Center, Fiverr Buyers Help Center, Fiverr Learn, and Fiverr staff. References (in order of appearance), Other Resources, and Disclaimers (RRD) – Fiver Forum Community Rules and Standards 2020 - the forum rules, in thread form. Posted Feb 2020 Fiverr Forum Guidelines - the forum guidelines, in official form Creating a Gig - a Fiverr article SEO Tricks for Gig Titles - a Fiverr article Guide - How to Rank Your Gig for Better Results on Fiverr - a forum thread/guide that takes you step-by-step through the SEO process Gig Images Dos and Don’ts - a Fiverr article External Link to Wikipedia: Change Orders - a Wikipedia article; quote taken Mar 6th, 2020 Fiverr Terms of Service (TOS) - the Fiverr contract that all users agree to upon creation of an account Seller FAQs - a Fiverr article, one of the more important ones to check out Skills Test Removal - a news update in the forum that lists the available Skills Tests. Posted Mar 2020 – The Fiverr Sellers Help Center - the source of all the Fiverr articles and much, much more How to Start Selling on Fiverr - a Fiverr article, and GREAT place to start, many of the linked Fiverr articles where found here Creating Your Gig Policy - a Fiverr article Best Practices for New Fiverr Sellers - a Fiverr article Using Buyer Requests Effectively - a Fiverr article Viewing Gig Statistics - a Fiverr article – Online Freelancing Essentials: Be a Successful Fiverr Seller - a free Fiverr Learn course (highly recommended, take notes) Before you ask… ‘How to get ORDERS?’ - A short, simple, concise Fiverr forum ‘Read Me’ that helps answer a very common question. Created Aug of 2017 I Have No Orders! Here’s what I did - a forum story. Don’t read unless you’re serious about freelancing and ready to look in the mirror. Created Sep 2019. Buyer Requests - BR FAQ’s, Times, Issues - Created Dec 2016, this thread addresses most of the common questions regarding BRs. Improve My Gig Checklist - a well-made Fiverr forum thread, created Jun 2016 (it’s a bit rough and old, but still lots of good and detailed advice) Resources You Need to Be Successful - a well-made Fiverr forum thread, created May 2018 (a wonderful and long list of more information and a lot more resources) How to Up Your Prices Sensibly and Sustainably - a well-made Fiverr forum thread, created Apr 2017 (just one of nine threads created in a series called UPYOUR, which are all fantastic and can be found here) Guide: How to rank your gig… - a Fiverr forum thread created Oct 2019 about SEO that also offers some resource links If your impressions are dropping… - a Fiverr forum thread created Jan 2016 that gives some great thoughts about gig statistics – All information is accurate as of March 4th, 2020. Last update to post: March 28th, 2020 (additional links to (RRD) section, and a few corrections and clarifications) You know the saying ‘the exception to the rule’? Follow the rule, but do question it. Know the exception and study it. Everything in this list is here for a reason. Knowledge is the ‘what’, understanding is the ‘why’, insight is the ‘how’.
  10. Following a comment from @jamesbulls a couple of days ago regarding communicating value to buyers I have spent some time thinking on this extremely important topic. It is something that we have all heard people say to us "You must explain your value" “Don’t focus on price, focus on value” “If you don’t value yourself then neither will buyers”. All very self explanatory and it is difficult to argue with these statements but what does it actually mean - Value? Here is a basic definition of the word: Most of us would have come up with something like that I think but in business terms and specifically in the Buyer/Seller scenario, this definition doesn’t really go far enough. When I think of value in terms of Buyer/Seller, this is how I would define it: That’s nice and neat and I think it clarifies what we are talking about. What it also does is that it brings up the relationship between cost and usefulness (or utility in economics) which is a FUNDAMENTAL element of business itself. If something has no usefulness, who will buy it? If something is cheap enough, the buyer may value it highly! If something is excellent quality but costs more than it is worth then the buyer will not value that highly, and vice-versa. And so it goes on, the more useful something is, the more it should cost in comparison to its competitors. This is definitely an over simplification of how costing a product works BUT it is definitely a major part and is the focus of this post. For advice on the other elements of pricing and how to adjust your pricing, check out this other post in the series - How to up your prices sensibly and sustainably I believe communicating value on Fiverr should be simple. If you keep it simple, then you will not need to repeat things to buyers and they will grasp it quickly as well as being able to quickly compare the different offers they get from different sellers. Here is a great example of keeping value simple: Too often we believe that we should come up with huge explanations and complex USPs while ignoring the primary factor - the reason a buyer wants to buy. You may say what you will do in your gig description but we know a lot of buyers simply don’t read them. This establishes the base value of your product. Next, I want you to do a little exercise if you will - Write down 3-5 things that you include with your gig. If you write, do you proofread it before delivery, come up with a title (or multiple titles), do you include comments/reasons for what you have written, do you do research, etc. Have a look through your messages with buyers, both within the order page and the Inbox, those who bought and didn’t buy. Check how often you mentioned these 3-5 things that you do for every buyer. Now ask yourself why you have not mentioned them with EVERY buyer and inquiry you have had? At the very least you should be mentioning these aspects along with your delivery. The (fake) delivery message I sent to Fonthant clearly defines what went into the order. This emphasizes the value of the delivery they have received. As I said, this is the MINIMUM you should be doing to emphasize your value. If you do more than that, you will see the benefits. Here is how I communicate my value to clients:When: In the beginning, when they first contact me. I have a variety of prewritten answers for different types of inquiries which I personalize according to the client and the query. I spend quite a bit of time on these and update them with new info or create new ones as required. What: In these answers, I lay out the options available to the buyer as well as EXACTLY what I will do in the gig. BUT, here is the clincher - I always edit the what I do part to include or potentially include what they are looking for (within reason). 70+% of my orders are custom offers and so I have the freedom to redefine what the gig actually covers and that means I can delete some things and add new things to it! "But Eoin, my clients all just order without contacting me!" Never fear - In this scenario, you should simply send the prewritten message with a “thanks for your order” message. Emphasizing what you do and perhaps even asking if they have something particular in mind can bring great results. It can lead to extras/upsells, clear communication, etc. Doesnt work with everyone of course but at the very least, when they do look at the order, they will see your responsiveness etc and that alone has value. You would be amazed how few sellers actually acknowledge an order and with a seller I have not used before, I find this extremely irritating - I see it as a basic courtesy if the delivery time is longer than 1 day. (Yes, I value good communication extremely highly and am prepared to pay more for it - I am not alone in this). Ok, Moving On!Having established that defining and communicating exactly what you do is how to express the value of your service, I want to focus on price and its effect on value/the perception of value. $5 sales is what this site was built on. It is however, not what the site is focused on any more. Regardless of that, price is still a key reason for why people come to Fiverr and for why people choose particular sellers. I want to point out that I am discussing Price separately to Value, because they are two different things and the buyers who choose to buy based on one of these can be very different to each other. If the price is the absolute most important thing to a buyer then what they are actually doing is valuing price over value. HUH? This buyer has a fixed budget and will not be moved on it. So how do you sell to them? First of all, IMO, these buyers have a bad reputation on Fiverr which is unfair. Some are absolutely awful, and I have spoken about this before but that is generally those who will not pay more than $5 for anything. Here I’m talking about those with limited budgets such as those who want something worth $150 for $100 etc. This type of buyer can actually be ok to deal with but it is up to you to define how the order will go. To have a successful transaction with this type, you must: Establish what is being offeredDefine exactly what is being done AND what is not being done as a result of the lower price being agreed.To do this, you will need to negotiate or discuss what the buyer doesn’t need and/or what you are not prepared to include at that price. Defining this can mean that A. you do less work. B. your buyer knows what they are getting. C. If there is a problem, you can show this to CS. So, what do you see as valuable in your gig? What do other people offer that may add value to yours? Is it worth it? How are you going to express this to Buyers? If you do nothing else with what I have written in this post, I suggest you create prewritten messages about your services which you can customize. Send them when Buyers message you, on receiving an Order and/or when sending a delivery - Honestly, from both sides of Buying and Selling, I can see the use in doing this. The Buyer’s perception of your gig’s value is defined by you so make sure you are saying it clearly!This post is one of a series of posts I am doing which are aimed at helping sellers to Up Their Game and begin to earn more from their work, gain new clients and make the most of being a freelancer. The posts will mainly be based on This Poll which is still open so if you haven’t made your voice heard, please do so as the more that vote on an issue in that poll, the more likely I am to post about that issue. To see all posts in the series, Click Here
  11. Hi @dataexpert82, your impressions went down because you've leveled up and are now competing against better sellers. Your impressions were good as a New Seller, because you were performing better than others in your category and level. Now that you are a Level 1 Seller, you are being compared to other sellers who are also performing well. If other sellers have more orders, better reviews, or happier customers, they will be shown higher up in search than you. The only way to do that is to outperform your competition. Be a better seller than they are. Respond faster, get more orders, deliver quality work, and keep your customers happy. The better you perform, the higher up in search you will be. You might also want to read these articles: https://community.fiverr.com/forums/topic/148025-level-1-hell-pass-the-test-new-sellers/ https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/
  12. @brotheron, the reason why you aren't getting as many impressions is because impressions are based on your performance compared to other sellers. When your gigs were deactivated, you weren't making sales, while other sellers were, so their gigs are given more visibility in search over yours. You can increase your visibility in search by improving your seller metrics. Decrease your average response time from 3 hours to 1 hour. Be proactive about getting orders. Take advantage of Buyer Request and Buyer Briefs. Advertise your services and gig links to those within your circle of influence. This article may also help you: https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/
  13. Still working on a Personal Marketing post but I am posting this now as a result of the huge number of forum posts about issues with search rankings. These posts are just my own opinion and thoughts and do not necessarily reflect Fiverr - I could be totally wrong. We do not know what exactly is included in the ranking algorithm so anything I mention is speculation but based on common sense and what I have seen myself. 1. Has your category undergone an update? Were you required to edit your gigs? Check the Forum News Category and specifically, posts titled “Category Update”. If you haven’t updated them then this could be your issue. If you only recently updated them then they may be “under review” by CS as they seem to be manually reviewing edited gigs now. 2. Private feedback: Private feedback is an option available to buyers after they leave the public review. It is not seen by sellers. It is composed of a slider where the buyer rates from good to bad, free comment boxes and also the option to endorse the seller for the skills they have listed on their profile. I have no idea whether it is manually checked, randomly checked or anything else but after I initially saw this as a waste of time, I now think it is possible that it is being valued a lot. I think this because Fiverr tends to be quite slow with its rollouts and when they do something, they really focus on it. There is likely a huge amount of data becoming available to them with this feature and it would be silly to ignore it. 3. Self Promotion/Conversion Rate/Repeat Buyers/ Other factors: When we get busy with orders, it is easy to forget to maintain the basics. Have you stopped doing promotion like you did before? Are you converting your inquiries into sales? What percentage of your sales repeat orders? In algorithms, things usually move slowly most of the time but then big changes happen when a new update/value is added. If any of the usual factors have been considered as more valuable by Fiverr recently, then you may have experienced a sudden fall or jump. Look over how you are performing in the key areas that we know SHOULD be valuable to Fiverr and see if there are areas you have neglected. 4. Cancellations: When combined with private feedback, a high cancellation rate could be a REALLY SERIOUS issue. You see, when you cancel an order, the buyer can still submit private feedback on how the order was handled. If you tend to have problems with clients, verbal disagreements, misunderstandings etc, those clients are likely to leave unfavorable private feedback. This was never an issue in the past, you could really treat buyers badly if you wanted to and unless they took the laborious step of reporting you to CS, you got off without any issues. That has changed and so even when it comes to cancellations, you need to maintain professionalism and treat buyers with respect. I believe this could be an issue for many sellers - especially those who do not keep up with discussions on the forum and have no way of knowing about the introduction of private feedback. EDIT: It should also be noted that it is likely that ranking factors are probably taken into account IN THE SHORT TERM - ie. A period of 30/60/90 days is likely as the visible Fiverr analytics mainly focus on these. This COULD mean that your historic 100(0)s of sales are simply not recognized or valued in the same way So that’s it - 4 reasons you may not have considered for why you have fallen in the search rankings. There are plenty of other reasons but I have included these 4 as I think they are likely to be very common - especially among older, experienced sellers such as high volume Level 2 and TRS. This post is one of a series of posts I am doing which are aimed at helping sellers to Up Their Game and begin to earn more from their work, gain new clients and make the most of being a freelancer. The posts will mainly be based on This Poll which is still open so if you haven’t made your voice heard, please do so as the more that vote on an issue in that poll, the more likely I am to post about that issue. To see all posts in the series, Click Here
  14. This post is about pricing and is primarily aimed level 2 and TRS sellers. The aim is to help you grow towards sustaining yourself as a freelancer and really making it possible to make an actual/better living from it! Others may find it useful too but new and level 1 sellers are really in the beginner phase and often need to do more work for less money until they become established. Grab a coffee and get comfy. Your price is an extremely important part of your business and what you offer. It can be the difference between success and failure here all on its own. There are a number of things to remember when pricing your services and unfortunately many of us do not consider them enough. The most obvious thing is Whether a buyer will actually pay what you are asking and all of us “consider this” so I will begin with this. I say “consider this” but actually we tend to just be worried that they won’t want to pay our price. This fear is often irrational and the thing is, you will need to face this fear every time you give a custom offer, quote or when you want to increase pricing. With this in mind, it is a fear worth facing and dealing with now! If you don’t believe your service is good enough to earn money from then why are you trying to sell it?If you are not going to sell it for a price that makes it worthwhile, how are you going to sustain it?If you are working way more hours than you should be to complete orders, why are you doing it?If you are still here having read the above questions then great. Self-belief, confidence, sustainability and value for money (from your POV, not the buyer’s) are vitally important to being a freelancer. After all, you don’t have a nice boss to come along and encourage you nor a nasty one to give you a kick in the butt when you need it. That role is now yours, as is the employee role! Phew - but nobody ever said it would be easy! So now that you are pumped up on self belief and the caffeine boost has kicked in, lets really look at your pricing. Get a pen (non electrical device used for old school note taking) and start writing down some figures. Check out some of your orders and work out how long each one took you and the price you were paid for each. From these figures, find out what your average hourly wage is from Fiverr income.Next, write down what the minimum wage (if you are “unskilled”) is in your country or what a realistic going rate is for your industry - key point here is realistic, not maximum. An example could be your hourly rate earned at your current/last job.Now, what is the difference between the two figures?In case you didn’t see the point, this exercise should give you a good idea of whether your prices are realistic, fair, sustainable etc. I choose hourly rate as a benchmark because your weekly rate COULD be based on 10 hours work or 60! Hourly rate is much better for measuring. If your Fiverr hourly rate is less than the appropriate “going rate” then you should put your prices up. If it is roughly the same or above the rate then you need to look at why you think your prices should go up and be able to justify it. It could be that you do exceptional work which is above average or perhaps you are getting so many orders that you need to slow things down a bit - both good reasons but they need to be true! Now we come to the crux of this post - Deciding the price. Some basics: You need to be able to earn enough from this to make it worthwhile.Your earnings should be enough to justify not getting a job although for some this may not apply as it may not be possible or the benefits of working from home outweigh it. eg. If you only have 2 hours free in the morning, 3 at night and a couple at the weekend - there are very few jobs you could have that would allow that flexibility.Your rate needs to be relatively competitive with others. If you are asking for more than your competitors then you should be able to justify this. eg. through better communication, an extra service included, more experience, more variety etc.If something you do has value to the buyer then it should have a monetary value to you, if not then why do it? Ways to increase earnings without increasing prices This sounds like a dream, right? But actually it is very possible for many people. Can you add something extra to your service? I mean, make it better and more valuable. Here is one example - Logo design: As a buyer, I would happily pay to get some quick sketches done as a couple of options before then ordering one that I like to be properly created. Most (original) logo designers create these anyway but the client never sees them! By saying you offer this, eg. For an extra $10, I will send 3(+/-) quick sketches for you to choose from you are making an extra $8 for one message! Even better, it should cut down on unhappy clients/ revisions! Win-Win! Up your minimum order value: For some of my services, I used to (because I had to) have a $5 service. These were a pain because people would order them and take a huge amount of time in messaging etc. It’s difficult to manage this situation and very often, requesting them to pay more for what they are asking takes longer than actually doing what they ask! But then they ask again… Now, I do not offer $5 services that are like this any more. The ones where consultation and “homework” are required have no $5 option and this means that I get a higher amount for these orders, simply because I know 99% of them will take more time. Remember that messages, follow-up, revisions etc are ALL counted in the amount of time an order should take. If you can cut out some of the messages, cut out some of the lower value orders then you have more time for larger orders AND CRUCIALLY, you can spend more time on marketing yourself so you can actually get more large orders! Hope you got something from this and please comment your thoughts, questions etc. This post is one of a series of posts I am doing which are aimed at helping sellers to Up Their Game and begin to earn more from their work, gain new clients and make the most of being a freelancer. The posts will be based on This Poll which is still open so if you haven’t made your voice heard, please do so as the more that vote on an issue in that poll, the more likely I am to post about that issue. I chose to write about pricing first as, even though it is not in the poll. It seems to be a major issue for many of us. It also makes sense to adjust pricing BEFORE we focus on marketing (which will be next) and other issues. To see all posts in the series, Click Here
  15. This post is aimed at getting some ideas about the most common problems we face as sellers.If we can get a lot of people taking part, it will help to identify what kind of posts are most needed. Please tick all the statements below that apply to you or that you agree with. If the poll gets a good response I aim to work hard on some very specific posts that will help with specific issues that people are facing with the aim of increasing sales and the value of sales for us all. Take part and be honest in your answers! EDIT: I want to point out that out of those who have voted so far, more than half are TRS or level 2 with over 500 sales. Does this mean that these successful people looking for advice must not be that successful after all? NO! They are successful because they ask for advice when needed and take all the help they can get! EDIT 2: If you receive an inbox message offering you “help” with a problem you voted on below then I suggest you flag that seller for SPAM immediately. If you are thinking of messaging people who respond below then you really shouldn’t as SPAM is likely to get you suspended or banned from Fiverr. I don’t show up in search resultsToo many sellers offer the same thingFiverr is collapsing due to bad publicity etcBuyers won’t buy from new sellersBuyers won’t buy from level 1 sellersBuyers only want new sellers cos they are cheap (Level 2/TRS complaint)Fiverr is not advertising enoughMy marketing is not working even though I spend a lot of time and money on itI am not doing enough marketingI delivered some orders late and now my delivered on time rate is less than 90%I have a cancellation rate of more than 5%I don’t get orders since I became level 1/level 2I got a/some bad reviews and am not getting sales nowI get a lot of repeat buyers (more than 50% of your sales)I get some repeat buyers (20-50% of your sales)I get few or no repeat buyers (less than 20% of sales)I have got at least one order from social mediaI have got at least one order from a client I brought to Fiverr myselfI tell people I know that I work on FiverrI have refused to cancel an order for a client (tick if you have, even if CS cancelled it afterwards)0voters Show resultsThis post is one of a series of posts I am doing which are aimed at helping sellers to Up Their Game and begin to earn more from their work, gain new clients and make the most of being a freelancer. The posts will be based on This Poll which is still open so if you haven’t made your voice heard, please do so as the more that vote on an issue in that poll, the more likely I am to post about that issue. To see all posts in the series, Click Here
  16. Hi @shuvomallick69, Usually a sudden drop in impressions is due to a negative private review (which you'll never see). Fiverr also operates as a matching service and chooses to show your gig to sellers based on relevancy. And this is relevancy based on performance - so if you are not getting as many orders as other sellers, Fiverr will see you as less relevant. Hopefully some of these articles can help pull you out of the slump in sales that you find yourself in: https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/235903-why-your-impressions-and-clicks-are-down/ https://community.fiverr.com/forums/topic/243824-welcome-to-fiverr-30/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/
  17. I agree with @smashradio, great collection. (But there can ALWAYS be more links! So here are a 'few' more for each of your points!) https://community.fiverr.com/forums/topic/184882-great-marketing-resources/ https://community.fiverr.com/forums/topic/253722-community-standards-forum-rules-2021 https://community.fiverr.com/forums/topic/261334-spam-trust-levels-and-topic-clean-up/ https://community.fiverr.com/forums/topic/84457-what-makes-a-good-topic-for-conversations/ https://community.fiverr.com/forums/topic/91366-forum-rules-dos-and-donts/ Gigs: https://community.fiverr.com/forums/topic/84986-improve-my-gig-checklist/ Gigs, the UPYOUR series by @eoinfinnegan: https://community.fiverr.com/search/?q=upyour&author=eoinfinnegan&updated_after=any&sortby=relevancy&search_and_or=or&search_in=titles Impressions: (note: not topics on how to improve, but on an alternative view to consider) https://community.fiverr.com/forums/topic/73962-impressions-arent-all-that-important-heres-why/ https://community.fiverr.com/forums/topic/74184-if-your-impressions-are-dropping-please-read-this-archived/ Orders: https://community.fiverr.com/forums/topic/216701-how-to-get-any-orders-at-all-and-get-more-once-you-have-a-few/ https://community.fiverr.com/forums/topic/211706-are-you-a-new-seller-this-is-how-you-get-more-orders/ https://community.fiverr.com/forums/topic/234149-new-sellers-the-true-way-to-success/ https://community.fiverr.com/forums/topic/159744-before-you-ask-about-how-to-get-orders-or-no-orders-read-this-more-orders-tips-buyers-first-order-impressions-sales/ https://community.fiverr.com/forums/topic/138505-how-to-improve-your-communication-with-buyers-and-sell-more https://community.fiverr.com/forums/topic/243848-terms-to-not-use-on-the-forum-or-with-clients/ https://community.fiverr.com/forums/topic/250476-dear-madam-please-dont-call-me-sir-my-dear/ https://community.fiverr.com/forums/topic/281343-responding-to-buyer-requests/ (The following link isn't on 'how to', it's a response to FAQs concerning BRs.) https://community.fiverr.com/forums/topic/159742-buyer-requests-leadership-suggestions-on-buyer-request-complaints-few-requests-br-faqs-times-issues-etc Be proactive. https://community.fiverr.com/forums/topic/220973-top-5-tips-to-protect-yourself-from-badly-behaved-buyers/ https://community.fiverr.com/forums/topic/202647-guide-how-to-avoid-bad-buyers-and-how-to-deal-with-them-if-you-cant Private ratings are new enough, I don't have any additional links to contribute! Another discussion on the topic (chronological-view): https://community.fiverr.com/forums/topic/262261-fiverr-seller-plus-worth-it/?sortby=date Just because one meets the technical qualifications for consideration, does not mean one has earned TRS, nor meets Fiverr's unknown hidden metrics. Those are a secret for a REASON. As for levels, another thread with an alternative viewpoint: https://community.fiverr.com/forums/topic/217955-your-level-doesnt-matter And a thread on what some sellers might encounter upon 'leveling up': https://community.fiverr.com/forums/topic/148025-level-1-hell-pass-the-test-new-sellers/ Nah, nothing to contribute to this one. https://community.fiverr.com/forums/topic/240510-sponsored-gigs-progress-report/ This one reflects back on recognizing red flags (scams), BUT also should address the Seller Rights when threatened with cancellations before the order is complete, but after the work is delivered. Fiverr states "Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page." in the Payments Terms and Conditions (which ARE a part of the ToS). HOWEVER, the next line after that one is "You may rate your experience with the Seller on the Order Page, including the overall level of service quality received." So: https://community.fiverr.com/forums/topic/212415-cancel-order-or-i-will-give-you-a-bad-review/ (This link could have gone under the next section, but fit better here.) Yup, those links are the ones I usually share! I'll only add: https://www.youtube.com/watch?v=7AW9ENJIt1o (In the video ^ one thing not mentioned is that your TIME is a part of your 'property' too. Just like physical properties, people will trespass on your time, too.) Echo: NO. Fiverr itself says "Fiverr’s services start at $5.00. While it can be tempting to offer promotions or discounts to start your orders rolling in, offering your work for free is not a recommended approach to connect with or entice potential buyers. Set your potential buyers' expectations and set the precedent that your work can’t be obtained for free. It’s essential to know your worth as a seller and not to compromise it to attempt to attract buyers." Source: https://www.fiverr.com/support/articles/360010949038-4-Things-to-Do-Before-Creating-Your-Gig?segment=seller Note: The Payment Terms and Conditions and the Community Standards are ALSO INCLUDED in the Fiverr Terms of Service contract that you've already agreed to. --- ((Sincerely, 'Listerina' 😉))
  18. I'm going to add to what @jonbaassaid: Which number matters to you more? The number of people seeing your service, or the number of people of people buying your service? Fiverr only tracks the internal numbers. https://community.fiverr.com/forums/topic/73962-impressions-arent-all-that-important-heres-why/ https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  19. Hi @roktim01, Welcome to the forum! I just answered that same question here: I also noticed you are a New Seller with no sales. You might want to read these articles here: https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/284572-fiverr-is-updating-buyer-requests/?do=findComment&comment=1801813 https://community.fiverr.com/forums/topic/211706-are-you-a-new-seller-this-is-how-you-get-more-orders/ https://community.fiverr.com/forums/topic/283711-this-is-why-many-new-sellers-fail-on-fiverr/
  20. First of all, why would you deactivate an account over a single negative review? This undoes all of your hard work that it took you to get to Level 1. The best thing a seller can do after receiving a negative review is to provide an appropriate response to that negative review. Often a seller's response to a negative review shows a prospective buyer much more than a profile with only positive reviews. I might choose to buy from a seller with a negative review simply because I was impressed with how they responded to the negative review. So don't throw your gig out the window over a negative review. You will now have to build your account in the same way that you built up the last one. And don't base your whole business on buyer requests. There are other ways to get orders (see below). Also, do what you can to make your gig relevant in search. https://community.fiverr.com/forums/topic/285033-getting-orders-👀-where-are-they-coming-from/ https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/285318-gig-keywords-tag/?do=findComment&comment=1804323 https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/
  21. Hi @isratmunna, it might be a good time to update your gigs. I noticed that not all of your gigs had videos, and you can also use your graphic design skills to update your gig images to give them a fresh, new look. Here are some other things you can do: https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/ You might also want to explore other ways to get orders besides Buyer Requests: https://community.fiverr.com/forums/topic/285033-getting-orders-👀-where-are-they-coming-from/ Here are some other tips you can try to get more orders: https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/
  22. Right attitude, wrong source. Collectively, the internet at large will never be as accurate. The first place you should go when researching anything is as close to the source as possible. In this case, the Fiverr Help Center itself. For example: https://www.fiverr.com/support/articles/360010490438-The-How-Tos-Of-Advertising-Off-The-Fiverr-Platform?segment=seller The second-closest to the source would be here in the forums. (Tips for Sellers.) Like this: https://community.fiverr.com/forums/topic/104668-marketing-yourself-just-do-it-heres-how-upyour/
  23. Hi @hamid_ur, You might what to read Fiverr 3.0 & 3.1: https://community.fiverr.com/forums/topic/243824-welcome-to-fiverr-30/ https://community.fiverr.com/forums/topic/278118-fiverr-30-revisited-aka-fiverr-31/ Here are some other forum posts that may help you: https://community.fiverr.com/forums/topic/263089-about-ranking-your-gig/ https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/235903-why-your-impressions-and-clicks-are-down/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/
  24. This post is part of my UPYOUR series based on This Poll and aims to help sellers to deal with issues related to the following four parts of the poll: I have got at least one order from a client I brought to Fiverr myself - 11% I tell people I know that I work on Fiverr - 17% Fiverr is not advertising enough - 13% Fiverr is collapsing due to bad publicity etc - 8% There is always a lot of debate about whether to send clients you meet elsewhere to your Fiverr profile. The clients I am speaking about are those you may have got through your own website, social media or elsewhere. Very often, the debate revolves around the idea: Why should I pay Fiverr 20% for clients I got myself?It is a valid question and one which you need to answer for yourself but I want to draw your attention to some potential answers to that question. Furthermore, I want to encourage people to talk about Fiverr among friends, colleagues etc. The above parts of the poll show that it seems like a surprisingly small percentage of people have brought people to Fiverr or even tell people that they work on here. At the same time, we see a constant stream of people talking about not having orders etc. I am a firm believer in relying on myself and not this or any other platform to do everything for me. You see, I can control what I do but I cannot control what these platforms do. However, by understanding how the platforms work, or making a good guess at it, I can affect how these platforms work for me. Firstly, let’s go over what we know that is relevant to this subject. Fiverr wants and encourages us to bring people to the platform.That is it - there is no real explanation or verifiable info that says bringing clients to the platform in itself will help with sales or search position here. Hmmm. What other info could be relevant to this subject? I have a few theories and beliefs that may be relevant. Please note that I base a lot of what I say on the premise that Fiverr is relatively smart, has people who monitor stats and behavior on the site, and acts in a way that is to maximize its income. With my assumptions in mind, there is some other relevant stuff that is not verified by Fiverr but I believe should be included in your decision on whether to bring your clients to Fiverr. If Fiverr values your conversion rate in ranking. Conversion rate is based on the number of orders you receive vs. the number of gig clicks you receive. It seems like repeat orders from the same buyer ARE calculated in conversion rate. eg. a buyer clicks your gig from search and places two orders = a 200% conversion rate (I have seen this happen in my gig stats). It is then safe to assume that someone landing on your gig from a link on Social Media or elsewhere is also included. This means that by bringing a client to your gig, your conversion rate goes up and therefore, in theory, your gig’s ranking goes up.If positive reviews are valued in ranking. A client you bring to the site yourself is more likely to leave a positive review. Aside from that, another positive review is good anyway.Extreme Speculation: If I was Fiverr, I would set up the algorithm to assess the volume and quality of traffic that links bring to the site and who they are linking to. I would boost those who bring sales from other sites and social media. Assuming Fiverr thinks like I do, this is another reason to link to your profile. It is worth noting that one of the options in the Gig Stats section is Social Gig Views, so they are monitoring those - ever wonder why?So these are my reasons for linking to your gig that could have a beneficial effect for you. Next let’s look at the idea of telling people you work on Fiverr. If we believe Fiverr is not advertising enough or is suffering from bad publicity, what better way to affect change than to tell people you know that you work here? You may get some negative responses but the very fact that you work here (assuming you are good at what you do), may be enough to get them to have a look at the site. It will certainly make them think twice if all they have heard previously is negativity. They probably won’t buy from you on the site (unless you insist because of the reasons above), but they may buy from someone else. (Cliche Alert:) If more than 17% of us did this and brought even just one person to the site, how many potential new buyers would that bring? Answer: Lots. (Potential for new sellers too though!) Finally, I still have no idea what “Community Leadership” is but I can’t help but believe that bringing new people to the site is seen as just that. If you are active on other forums, sites, blogs etc and are actively promoting Fiverr in a positive way (not spamming) then surely that can be seen as community leadership and we all know what that means. In the event that you stop working with Fiverr for whatever reason, it will be extremely useful to be able to change the links to your profile/gigs that you have posted. It is worth keeping track of them so that if you need to, you can do so. Once again, please note that a lot of this particular post is speculation based on my own opinions, you should make up your own mind on these things. This post is one of a series of posts I am doing which are aimed at helping sellers to Up Their Game and begin to earn more from their work, gain new clients and make the most of being a freelancer. The posts will be based on This Poll which is still open so if you haven’t made your voice heard, please do so as the more that vote on an issue in that poll, the more likely I am to post about that issue. To see all posts in the series, Click Here
  25. Hi @ashekalahi444, I see you have one review on your account and it is a very good review, so keep up the good work! I also noticed it's been 2 months since you've had that order. To stay busy and productive during this down time, try reading and implementing the tips in these posts: https://community.fiverr.com/forums/topic/282867-how-to-build-credibility-on-fiverr-even-if-youre-a-new-seller-with-zero-reviews/ https://community.fiverr.com/forums/topic/104901-getting-through-the-sales-slump-upyour/ https://community.fiverr.com/forums/topic/263159-many-clicks-but-no-sales-read-this-a-guide-to-improve-conversion-rate/ https://community.fiverr.com/forums/topic/284256-no-orders-here-are-7-updates-you-can-make-during-the-slow-times/
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