Jump to content

Search the Community

Showing results for 'buyer request'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • From the Fiverr Team
    • News
    • Fiverr Excel
    • Sellers Best Practices
    • Buyers Best Practices
  • From the Community
    • Lounge
    • Questions
    • Tips from Sellers
    • Tips from Buyers
    • Gig Advice
    • Feedback
    • My Fiverr Experience
  • New Users
    • New Member Introductions
    • Starter Questions
  • Fiverr Wins
    • Seller Wins
    • Buyer Wins
  • Verticals
    • Music & Audio
    • Logo Maker Sellers
    • Graphics & Design
    • Photography
    • Website Development
    • Video & Animation
    • Data

Calendars

  • Community Calendar
  • New York Events

Blogs

  • Seller Management & Best Practices

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me


Fiverr Profile URL


Location


Bio

  1. So I just posted a request for the first time, and I assumed I would be able to see this somewhere, and maybe get info on how many people had seen it, number of responses, etc. But I can't seem to find this anywhere? So where can I see information about requests I've put out? Is this not possible?
  2. So I had one of those buyers who ask for Y, purchase an order for Y, are told throughout the entire order we're developing Y and, after delivery, that buyer requests additional Z (not wanting to pay extra). After realizing I was never supposed to deliver Z, but only Y, the buyer gave up and simply accepted the delivery, leaving a 1 star review. The problem was: the buyer left a review saying my code was buggy. The delivered code on the platform is completely free of bugs, which Fiverr or anyone can verify, but after reaching out to the support Fiverr insists it's an opinion. Saying I'm not communicative enough, or that I don't have great design taste, that's an opinion. Saying I delivered a buggy code, while the code is literally there without 1 single bug, it's a factually false statement. This isn't a subjective opinion, it's a factual lie, also called defamation, and anyone trying to say otherwise has literally 0 idea of the difference between a fact and an opinion. They also insist this review doesn't violate their Terms of Service and Community Rules. I guess we're all allowed to lie on facts and call it an opinion. We all know how Fiverr favors buyer all the time, just be safe out there.
  3. hi, was trying to become a seller on fiverr but my request was rejected here is the response below pls what can i Do? Your seller profile was not approved. Check your email for more details
  4. FIVERR just did NOT make my day two days ago. I posted my first "request" as re posted on Fiverr FB page with the same picture and the entire text of my "request" It was refused due to "braking community rules" with warning about (child related offences etc) and warnings my contacts may be passed on to authorities worldwide etc I was left speechless and VERY shocked. All I asked in my title was ti "Migrate a 2GB SketchUp19 file to Unreal Engine 5.2 (or+) And wanted to make sure the selling is willing to work with LGBTQ project . The warning was UTMOST disturbing especially I am a (proven in court and a case I won) as church child and teenager abuse survivor!) I have NOT received on word of reply from Fiverr not on FB page and customer service won't take a gmail address for communication even my company e-mail for the many past years was good enough for the rest of the world. Before this happened I contacted a seller in who's specialities seemed to stand out. After several exchanges mostly about money where I said I had a 500$ budget and that it was flexible she addressed me as "brother". I replied politely to tell here NOT to call me "brother" as I probably am rather the age of father. As the conversation went on she wanted me to go on Telgram which I did not like then she simply asked me to double my budget and as I wanted her to at least answer my questions like " Do you know SketchUP" etc she did not reply as simply told me that I am wasting her time and now her hourly fees have gone from 72 to 100$. So much for trying to further the day of someone who is located in Ukraine. I wonder what's next in for me on Fiverr? I just tried to re-post my request with a changed text leaving our my request for someone open minded to work with an LGTBQ gender neutral project. So this is my amended text: Hello thanks for your consideration. As a tiny group of friends, we came together believing creating a game that does NOT include shooting, killing, running and jumping. We want something that goes SLOW, enticing, beautiful and relaxing. Like a mini Las Vegas entertainment park without gambling. I am 3D builder, others give gamer’s perception, etc. We try to keep expenses to a minimum. I worked on this for over two years. We want someone who can go on working with us as we progress. A fantasy space built like a proper building, for avatars to meet and share time, spaces and do things together with like-minded folks. The model built in SketchUP19 needs to migrate to UE 5.2 or higher into the gaming UE gaming platform. The model comprises many groups to form one a square block of 18 floors of many sizes and many features under one roof. Much of it is airy, garden, pool, elevated walkways etc. I can’t work with someone who needs a later SKU version as I can not open it, I refuse to go on the newer version for many reasons. The file size it near 2GB As an autodidact artist and designs as I go in SKU, not in conventional ways. I could not plan floor per floor, etc. I built my building like someone paints a painting as I go. I am sure there are many minor mistakes in the SketchUp model. I don’t have all the extensions likely to find them. I have over 1000 renders made in Lumion10 and had no major display issues to date. Lots of glass leads to multiple transparencies for gamers to see and look from one area to another. It’s all about seeing and then joining the other avatar. There are several water bodies, lake and aquarium, pool, jacuzzi. One of the multiple space connector is a spiral staircase, repeated with slight amendments to each setting. There are other grand staircases to walk between spaces. Later some items like doors, elevator that may need animation. At a later stage we’d like it not only to be PC but also viewable in VR. I have test walked parts of it of it myself, in my VIVE helmet and it looked and felt very real. But at this time I am learning UE 5.2 and am not advanced to migrate the entire project. I know I have been told to move it by groups to facilitate the move. Most my decorative materials are custom designed by myself like carpets, art on the walls etc. I understand I may have to reapply the materials again in UE. To start I need to see at least one part moved to UE so I can appreciate your level of expertise. Thank you. You can make up your own mind of what "braking community rules" Will Fever again decide that the mention of a project being LGBTQ and Gender neutral isn't an acceptable way to present a project. Just let me know. I am very enticed to take this to the madia and maybe a court of law. Will an AI reader reject it again for totally insane and unrelated reasons? I will not spend anymore time trying to contacting Fiverr support as they can read my situation here and on their FB and get back to me.
  5. I have a gig that has received some impressions but no sales. OK, nothing new there. It got me thinking though... could my description or tags be causing my gig to appear in the wrong searches? I have no way of knowing since I don't see the search criteria used by buyers that pulls in my gig as an option. Is there a way for a seller, like me, to get the search criteria used by buyers?
  6. I just sent this to Fiverr customer services lets see how fast and how much they read their messages? It seems Fiverr customer service isn't existing at all? No reply on FB and you deem my xxxxdotcom company g-mail as acceptable? We'r in 2024 what is wrong with a gmail account? Even our government here in Canada deems it as suitable! You can read my endeavour in detail by following this forum thread https://community.fiverr.com/forums/topic/323579-where-is-the-request-i-just-posted/ I want to know what on earth your AI (or personnel) makes a conclusion that my 3D file migration from platform A to B has any s****l connotations? If you as your say are so good at all this why do you find the mention of LGTBQ and gender neutral something enough to refuse my "request" and send me a VERY offending warning ? Regards Vic
  7. HI Everyone last day i discuss my client to do next task on fiverr zoom meeting today i try to message fiverr client to start task but when i message client immediatly i see this message it always happens when i contact client after order complete am i wrong or fiverr any sugestions please,thank you
  8. Assalamualaikum, Hi, guys. I am just a new seller and I don't know many thing about fiverr. So I just want to know that how can I share my portfolio link in my gig or profile that will appear to buyer. Is it violate fiverr rules?
  9. Last year, I took on a problematic client for a project that unfortunately did not go smoothly. After facing similar issues on a new project with the same client (after a back and forth for a good couple of weeks assuring me it wouldn't happen again if I accepted the project), I have reached out to customer support multiple times for assistance in resolving new ongoing problems. Despite numerous attempts, the situation remains unresolved, impacting my ability to take on new projects and causing undue stress. I sincerely hope that customer support can offer a more effective resolution to this situation, as it is impacting my work and causing frustration. I have requested cancellations from the buyer (upon support's advice), to which the buyer declined. And each time something goes wrong, the support's answer is basically 'Ah well. Try again and contact us if it doesn't work again'. I am tired of the back and forth, and being passed around reps who have the same non-helpful answers, and lack of action. If customer support is reading this, I ask you one more time. Take. This. Seriously. Cancel the job as I have requested (and I have seen you do daily to sellers, without any concern as to how you affect them and their rating doing that), stop contacting me telling me nothing and making it my issue knowing I can personally do nothing further, and stop making it so difficult for sellers to progress with work in difficult situations. For reader reference, I am a Pro seller, and level 2. So even at a Pro level, support is terrible!
  10. Hello everyone, I hope you're all doing well. I'll get straight to the point. I received an order for 5 posters, and before the buyer placed the order, we thoroughly discussed all the details, including the delivery time, which the buyer agreed to. (Note: I had previously worked with this buyer on a single poster as a test, which they liked, leading them to order the next 5 posters.) I completed 4 of the posters and was in the final stages of completing the last one when the buyer suddenly requested a cancellation, citing that they were out of time and no longer needed the posters, and that I had made many mistakes, which doesn't make sense to me. I tried to ask the buyer about the mistakes I made, but received no response. I also tried to contact Fiverr's support team, but haven't received any response from them either. I've already completed the 5th poster and sent the delivery to the buyer, which was 2 days earlier than the agreed-upon delivery time. I'm seeking advice on how to handle this situation. I put a lot of effort and time into creating these posters, and I'm concerned about receiving a negative review. The buyer made a revision request a few minutes ago, asking for more details on the poster, but honestly, there aren't any more details to add. I'm unsure if I should share the poster here, as the ownership ultimately lies with the buyer Thank you very much for your assistance in advance.
  11. Sellers need to have the ability to block abusive buyers. Blocking an abusive buyer was our only form of protection and painless way to avoid unwanted experiences. Please reconsider your decision to remove this essential option.
  12. Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig
  13. I direct my buyers directly to other sellers by sharing the seller's link with my buyer. If my buyer really want to work through me, even after I share the other freelancer's link and prices, then I charge a project management fee that covers for the time and liability I take on to ensure the quality of all of the work the buyer needs including what I may do for the buyer. For example, I might do the writing and curriculum alignment while other sellers may do data entry or voiceovers.
  14. A buyer Send me a sample work to me, is it? can i provide sample work i also add the video of my work in my gig
  15. Hey there, designers! The Logo Maker Team is back again to explore the search terms buyers are using and the brilliant logos they end up with. We’re sharing our insights to give designers a deeper understanding of the buyer journey. Use this list to: Update your search terms Get inspired + refine your designs Create more sales opportunities! This time around we’re exploring: Healthcare Medical Equipment Technology Women’s Health - including Doula services and prenatal care Nutrition Floriculture - The cultivation of flowers! Construction Let’s Dive In! Note: Brand names mentioned below have been modified to ensure the confidentiality of our purchasers. Buyer # 1 What They Briefed: Name: Valley Children Slogan: Relief for the vulnerable Industry: Health Care Services Tag: child What They Ultimately Selected: Designed by @name_art Buyer #2 What They Briefed: Name: Sterilizexpert Slogan: For a safe future Industry: Medical equipment, Security services, Technology Tag: sterilizer What They Ultimately Selected: Designed by @yehorkolchyba Buyer #3 What They Briefed: Name: Ali’s Petals Slogan: N/A Industry: Floriculture Tag: flowers What They Ultimately Selected: Designed by @tomtypography Buyer #4 What They Briefed: Name: Nutrition From The Ground Slogan: From The Root Industry: Personal Consulting, Nutrition Services, Health or Wellness Tags: root vegetables, earth ground, earth roots nature, carrot, beet, underground, farm, root vegetable, chicken, roots, root ground, sun roots What They Ultimately Selected: Designed by @aestheticx Note: The buyer chose his own font and background color Buyer #5 What They Briefed: Name: Nutrition Habits Slogan: N/A Industry: Nutrition Services Tags: woman, leaves, prenatal, fertility, beets, fern fork, sprouting, pregnancy What They Ultimately Selected: Designed by @lara1984 Buyer #6 What They Briefed: Name: Conceiving Together Slogan: Conception, Pregnancy And Diabetes Care Industry: Doula Services, Allied Health Care Professions, Medical And Health Education Tags: line art, pregnant woman outline What They Ultimately Selected: Designed by @amitcohen99 Note: The buyer choose a darker color palette Buyer #7 What They Briefed: Name: Bringing Hell Slogan: Let’s Do It Industry: Industrial Construction Tag: plasma, lightning, fire What They Ultimately Selected: Designed by @vanadium1st Buyer #8 What They Briefed: Name: Ben Brown Slogan: Transformation Support Industry: Spiritual and Healing Tags: truth, love, honest, trust What They Ultimately Selected: Designed by @harshas Note: The buyer made the logo entirely black Buyer #9 What They Briefed: Name: Natural Birth Slogan: Hypnobirthing Industry: Doula Services Tags: birth, calm, butterfly, pregnancy What They Ultimately Selected: Designed by @zlilflaischer Note: The buyer made a color template of his own Buyer #10 What They Briefed: Name: Natural Birth Slogan: Hypnobirthing Industry: Organic Food, Horticulture, Crops, Farming Tag: produce What They Ultimately Selected: Designed by @ambodo Note: The buyer chose to combine two variations, the full drawing without coloring, and the curved brand name Why Does It Matter? By understanding buyer behavior, including searches vs. results, you can: Tailor your offerings to match their needs Use effective keywords to attract more relevant clients Gain inspiration for your design creations What's your take on these buyer journeys? When you look at the logos in this forum, do they perfectly fit the buyer’s search terms, or do the results surprise you? Any insights or industries you'd like us to explore further? Share your thoughts in the comments below!
  16. You'd be better off making a new gig instead of deleting an old one. To my understanding if you delete a gig, you keep stars and the number of reviews visible on your profile, but the reviews themselves do get deleted. At best, it would look strange if a buyer were to go to your profile and try to read your reviews only to find that they don't exist anymore.
  17. Thanks again for the suggestions. I did a little revamping and I was contacted by a potential buyer. I think it may have been a scam because the buyer would not answer any of the questions that are included in the gig nor would the buyer answer any questions posed in the Fiverr message exchange. The buyer stopped responding to my messages. Perhaps the buyer found a different seller and that is fine. At least I was contacted.
  18. So i was working with fiverr select buyer, he told me he wanted to get X out of this order,i gave him X and pretty quick actully, now after 5 days(after extending the delivery time) he wants extras with the X he got , some stuff that he never mentioned before starting the order,so after i said no, he asked to cancel the order,so i refused , minutes later i get this : order was canceled by customer support? what the hell? i worked hard to get the order done? and now my money gets stolen????
  19. I have opened fiverr account almost one year and some buyer knock but they didn't order after that now no buyer knock and impressions and clicks are going down so much can anyone help me what should I do plz suggest It will be very good if you give.
  20. Hello everyone, I'm reaching out here for the first time, though I've been an active reader for quite a while. Lately, I've been facing a challenge with a significant drop in orders, particularly in the category of "intro and outro" videos. As a 2nd level seller with a success score of 8, this month has been unexpectedly tough for me. I've noticed a drastic decline in the visibility and clicks for my services on Fiverr. Specifically, my primary Gig in advertising is suffering, receiving only 2-3 clicks per day. This decline has led to a notable decrease in sales over the past few days, leaving me quite concerned. I've been trying to understand the cause behind this downturn. About three weeks ago, I made a change to one of my Gigs by activating the "request order" feature. However, I decided to revert this change and deactivate the feature around 4-5 days ago. Could this adjustment have triggered any changes in the algorithm, affecting my Gig's performance? Or could this decline be attributed to seasonal factors? Previously, my Gig consistently appeared on the first page of search results when users searched for terms like "intro" and "outro." However, I've noticed it now appears on the 2nd and 3rd pages, which is concerning. I would truly appreciate any insights or assistance you can provide on this matter.
  21. Hi. I was not using my account from past sometime. I just have activated my gigs, but I can not see buyer request option anywhere on PC as well as mobile app. I am not talking about seeing buyer requests, I am inquiring about the option itself where you click to see the requests further. Your help will be appreciated. looking forward.
  22. I have requested an "Extend Delivery Request" buyer didn't accept and the order showing late! It will affect my account?
  23. Communication is the most important factor in determining Buyer satisfaction and securing repeat business. As your business on Fiverr grows, you will develop your own communication style that works specifically for your brand and target audience. Learning to effectively communicate with Buyers is a skill that will improve over time until you have a list of phrases and methods that you can use with confidence in any situation. Tips for Communicating with Buyers Throughout an Order It’s important to utilize formal communication methods with Buyers. Rather than treating conversations like sending text messages back and forth, use a structured format in your sentences and paragraphs. Form complete thoughts in longer messages to convey all the necessary information in fewer messages. This can help prevent confusion and make it easier to review communication, which is especially helpful if Customer Support needs to intervene. There are three important points in an order lifecycle where you can increase your Buyer’s satisfaction by communicating effectively: before, during, and after. 1. Before an order begins Make sure you have all the information you need from a Buyer before starting any work on their behalf. This includes information about what they need, how much room they have in their budget, and any deadlines for completion. As soon as you know what needs to be done, share those details with your Buyer. This will help ensure that everyone has a clear understanding of the order goals and what is expected from both parties during its execution. 2. During an order Although it might be tempting to immediately get to work using the information provided in the requirements, your Buyer may have expectations that weren’t explicitly mentioned. It’s good to get into the habit of reviewing the requirements carefully and reaching out if anything is unclear or incomplete. This will help manage expectations on both ends, making it more likely for the Buyer to be satisfied with their delivery. Keep in regular contact with your Buyer throughout an order, so they know how things are progressing and what needs to happen next for them to receive their desired outcome at each stage. Make sure that you answer questions quickly and thoroughly so your client knows they can reach out if they need help with anything related to the project. This also means responding quickly to requests for changes and letting your client know if there are unexpected changes in scope or timeline. 3. After an order closes Many Sellers believe that the line of communication closes once the order does. However, staying in touch with Buyers will ensure you’ve delivered to their satisfaction and solidify you as their go-to Seller. Thank every Buyer for working with you and inform them of your additional, related services, so they know you can offer even more value. Lastly, remind them they will be getting an anonymous, confidential post-order survey and that their feedback is welcome but keep in mind to not guide them to a positive to not violate the Terms of Service. When you communicate the right information at the right time, you're providing immense value to your Buyer - and that's something they just might reward you for. Good communication will not only lead to Buyer satisfaction but can also generate repeat business for your blossoming freelancing career!
×
×
  • Create New...