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My account was temporarily disabled due to a malicious attack. I managed to resolve the issue on my own and promptly informed Fiverr customer support. They requested some personal details, which I provided. After 9 days, they responded with instructions to install antivirus software (which I had already done). They also asked additional account security-related questions, to which I responded though a bit later. Despite this, my account was restricted and remains temporarily disabled. 

I’ve made several follow-up attempts, but unfortunately, I haven’t received a response for almost 2 days now. I’m becoming increasingly concerned as I am unable to communicate with my clients. 

Has anyone experienced a similar issue? If so, could you please offer guidance on how to resolve it? Alternatively, if I continue to not receive a response, is there a specific email address or channel through which I can escalate the matter to Fiverr support? 

Any assistance or advice would be greatly appreciated! 

My Account Has Been Temporarily Disabled

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