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I have been on Fiverr since 2022, I think I have done an excellent job on Fiverr as a seller, but recently I received an identity verification notification and as soon as I saw it I decided to validate my identity (I first tried with my ID, and when it failed, I tried with my driver's card), none of them worked so I tried a third time from my other cell phone thinking it could be the quality of the camera, but I still had no success, after the 3rd time I tried my account was restricted " temporarily", when opening a ticket in support, all I received was a response from an agent saying that my account will be permanently banned after 60 days without even asking me to submit all the necessary evidence for a manual verification. Are they really interested in protecting sellers on Fiverr? I spend most of my time on the platform to respond to my clients as quickly and efficiently as possible to provide quality service and the least you expect as a seller is protection and at least a manual verification by part of Fiverr.

I mentioned that I could send my ID, my Driver's license, my credit card where my name appears, my photo holding my ID, my social media and everything necessary for a manual review and the agent responded with the following: of the permanent ban mentioning that "In your case, users can’t pose as another person or entity in a misleading manner. Accordingly, it is prohibited to use a fake name, photo, or any fictional or false biographical details in your user profile. To learn more, please read our 

ow can fiver tell me that my name is not Jhordan Padilla or that my information is false? So my whole life is fake?

Please I need help, Fiverr is my main job and I don't want to lose access or continue providing my services here because of an automatic review and not a manual review, I even asked to do a zoom video call to verify my identity.
 

 My ticket ID : 

ID validation error in my Fiverr account.

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