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Hi, I am Syuen and I am new to Fiverr. I received my first order notification from fiverr bot in my email but when I checked my account there is no order at all. I clicked the link provided by fiverr bot and it leaded me to payment page, it stuck at payment process for 30 minutes plus. I had closed and opened the link for few times and I found out 0.01 USD is deducted from my balance by FIverr😭 

Want to ask every freelancer who is experienced about this issue is it a scam? How to solve this problem if the buyer really paid me? 

Received order and payment notification from email

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