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Hello dear fellows, I am really struggling and wondering at the same time about this new 

. I don't know what I am doing wrong, but my score is at 

It has been more than 6 months since I've had a cancellation. Secondly, regarding 

I haven't received any negative reviews during the last 6 months, as you can see in the screenshot. I have spent a lot of time on the platform and dedicated my best efforts to building my career here. Now, all of a sudden, this is happening without even proper reasoning from the support team. If this continues, I will lose my Level 2 status, which I've held for more than 2-3 years, and I've been waiting for Top Rated status for more than 18 months. I will lose all the benefits, including promoted gigs, which is one of the only reliefs as my gigs are being deranked.

Success score at 3

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